As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
EXPERIENCED A F/O WINDSHIELD OUTER PANE FAILURE DURING CRUISE FLIGHT. THE ACFT DIVERTED AND THE WINDSHIELD WAS REPLACED, THE WINDSHIELD HAD NO HISTORY OF HEAT FAULTS OR PREVIOUS DELAMINATION’S NOTED. THERE WAS NO LOSS OF CABIN PRESSURE OR STRUCTURAL INTEGRITY OF THE INNER PANE.