As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
FLT 6416 - IAD-CHS - DURING CRUISE, AN UNSCHEDULED LANDING AND DIVERTED TO GSO DUE TO CAPTAINS OUTERPANE WINDSHIELD SHATTERED IN FLIGHT. AIRCRAFT WENT TO A GATE WITH NO FURTHER PROBLEMS. MAINTENANCE INSEPCTED AND REMOVED AND REPLACED WINDSHIELD, OPS CHECK OK. AIRCRAFT WAS RELEASED AND APPROVED FOR RETURN TO SERVICE. (M)