SDR YENA201611201009

Service difficulty report · Amu · Airbus A321231

Difficulty date: November 20, 2016
Submitted: November 22, 2016
Operation: Air carrier
Aircraft: N969JT
Make and model: Airbus A321231
Aircraft serial: 7353
Aircraft time: 49 hours, 13 cycles
System (JASC): 2300 · Communications System
Part: Amu
Condition: Loose
Stage of operation: CL
How discovered: O
Nature of condition: S
Precautionary procedure: A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AFTER TAKEOFF, PILOT REPORTED THE CAPTAIN`S AND FIRST OFFICER AND BACK UP AUDIO CONTROL PANELS FAILED. NO COMMS AVAILABLE. CREW WAS ABLE TO COMMUNICATE VIA ACARS WITH DISPATCH. FLIGHT DIVERTED, AND LANDED SAFELY. SECURED AMU IAW AMM 23-61-34. ALL COMM TESTED NORMALLY.

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