What was found
CUSTOMER REPORTED GEARBOX HYDRAULIC PUMP P/N: D500-1 WAS LEAKING AROUND CASE (HOUSING). CORRECTED: UPON FURTHER INVESTIGATION P/N: WHT-81 RETAINING RING MAY HAVE BEEN POTENTIALLY SEPARATED FROM THE REMAINING PARTS DURING DISASSEMBLY AND CLEANING PROCESS. FURTHERMORE, A REVIEW OF THE D500-1 PUMP ASSEMBLY PROCEDURES INDICATES SEQUENCES INSTALLING INTERNAL PARTS ARE VERIFIED BY INSPECTION PRIOR TO ASSEMBLY. SUPPLIER PROVIDING P/N: C966-7 SEALS HAS BEEN UPDATED WITH A NEW SUPPLIER.