As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
CREW REPORTED THE PA SYSTEM WAS INOPERATIVE FROM THE AFT FLIGHT ATTENDANT POSITION. FOUND SEVERAL WIRES HAD SHORTED AND BURNED FROM RUBBING ON A LIGHTENING HOLE. A COUPLE OF THE WIRES HAD BURNED THRU. DEACTIVATED AFFECTED SYSTEMS, CAPPED WIRES, AND MAINTENANCE FERRIED THE AIRCRAFT TO MCI, WHERE ALL DAMAGED WIRES WERE REPAIRED. THE LIGHTENING HOLE GROMMET WAS ALSO REPLACED. CHECK-C 4-12-01 MCI.