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Alert Service Bulletin B787-81205-SB270017-00 FLIGHT CONTROLS - Primary Flight Control Function - Flight Control Electronics Block Point 2 Software Change Issue 001, 18 Sep 2013B787-81205-SB270017-00Publication:
BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET Copyright © 2013 Boeing. Unpublished Work. All rights reserved.
Treatment of this data module and its content is governed by contract with Boeing. Rights to use this data module are licensed on a per aircraft basis and such rights may not be transferable. For more information, contact The Boeing Company. Boeing, the Boeing signature, the Boeing symbol, 707, 717, 727, 737, 747, 757, 767, 777, 787, Dreamliner, BBJ, DC-8, DC-9, DC-10, KC-10, KC-46, KDC-10, MD-10, MD-11, MD-80, MD-88, MD-90, P-8, Poseidon and Boeing liveries are all trademarks owned by The Boeing Company; and no trademark license is granted in connection with this document unless provided in writing by Boeing.
EXPORT CONTROLLED Export of this technology is controlled under the United States Export Administration Regulations (EAR) (15 CFR 300-774). An export license may be required before it is used for development, production or use by foreign persons from specific countries. The controller of this data has the individual responsibility to abide by all export laws.
ECCN: 9E991 The applicability information below is referenced at the lower left of each page to indicate the page applicability.
These references are valid for this print copy only.
PM Applicability (Publication Module applicability) 787-8 Airplanes. Refer to Data Module SB B787-A-27-00-0017-00A-932A-D, Paragraph 1., Effectivity for the list of affected airplanes.
B787-81205-SB270017-00TITLE PAGE Issue 001, 18 Sep 2013 Page 1 of 31 EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details.
2.0 B787-81205-SB270017-00 Issue 001, 18 Sep 2013
AIRCRAFT SERVICE BULLETIN
Alert Service Bulletin B787-81205-SB270017-00 Table of Contents Page
Summary4
PLANNING INFORMATION8
1. Effectivity8
A. Airplanes8
B. Spares Affected9
2. Concurrent Requirements9
3. Reason ..............................................1 0
4. Description ............................................1 0
5. Compliance ...........................................1 1
6. Approval .............................................1 1
7. Manpower ............................................1 1
8. Weight and Balance Changes .................................1 2
9. Electrical Load Data .......................................1 2
10. References ...........................................1 2 A. Existing Data: .........................................1 2 B. Data Supplied with this Service Bulletin: ..........................1 2 C. Installation Requirement Modules Used in the Preparation of this Service Bulletin: ...1 2
11. Publications Affected ......................................1 2
12. Interchangeability and Intermixability of Parts .........................1 2
13. Software Accomplishment Summary ..............................1 3 MATERIAL INFORMATION ..........................................1 4
1. Material - Price and Availability .................................1 4
2. Industry Support Information ..................................1 6
3. Parts Necessary for Each Airplane ...............................1 6 A. Kits/Parts: ...........................................1 6 B. Parts and Materials Supplied by the Operator: .......................2 1 C. Parts Modified and Reidentified: ...............................2 1 D. Parts Removed and Not Replaced: .............................2 1
4. Parts Necessary to Change Spares ..............................2 1
5. Special Tooling - Price and Availability .............................2 1
6. Special Tooling Necessary to do this Service Bulletin .....................2 2 ACCOMPLISHMENT INSTRUCTIONS ...................................2 3
1. GENERAL INFORMATION ...................................2 3
2. WORK INSTRUCTIONS ....................................2 5 B787-81205-SB270017-00TABLE OF CONTENTS Issue 001, 18 Sep 2013 Page 2 of 31 EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details.
B787-81205-SB270017-00 Issue 001, 18 Sep 2013
AIRCRAFT SERVICE BULLETIN
Alert Service Bulletin B787-81205-SB270017-00 List of Effective Data Modules
THIS ALERT SERVICE BULLETIN IS SENT TO THE OPERATORS OF RECORD OF THE AIRPLANES SHOWN IN SB B787-A-27-00-0017-00A-932A-D, PARAGRAPH 1., EFFECTIVITY. IF Alert:
AN AIRPLANE HAS BEEN LEASED OR SOLD, SEND THIS SERVICE BULLETIN TO THE NEW OPERATOR. IF APPLICABLE SPARES HAVE BEEN SOLD, SEND THIS SERVICE BULLETIN TO THE NEW OWNER.
Description Group 1:
Table 1 List of Effective Data Modules - Alert Service Bulletin B787-81205-SB270017-00 Issue DateIssue StatusIssueData Module – Information Name 2013-09-18New001B787-A-27-00-0017-00A-00SA-D – List of Effective Data Modules 2013-09-18New001B787-A-27-00-0017-00A-931C-D – Summary 2013-09-18New001B787-A-27-00-0017-00A-932A-D – PLANNING INFORMATION 2013-09-18New001B787-A-27-00-0017-00A-934A-D – MATERIAL INFORMATION 2013-09-18New001B787-A-27-00-0017-00A-933A-D – ACCOMPLISHMENT INSTRUCTIONS B787-A-27-00-0017-00A-00SA-DApplicable To:
Issue 001, 18 Sep 2013End of data moduleModel 787 See Applicability of this data module Page 3 of 31 EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details.
B787-81205-SB270017-00 Issue 001, 18 Sep 2013
AIRCRAFT SERVICE BULLETIN
Alert Service Bulletin B787-81205-SB270017-00 Summary
THIS ALERT SERVICE BULLETIN IS SENT TO THE OPERATORS OF RECORD OF THE AIRPLANES SHOWN IN SB B787-A-27-00-0017-00A-932A-D, PARAGRAPH 1., EFFECTIVITY. IF Alert:
AN AIRPLANE HAS BEEN LEASED OR SOLD, SEND THIS SERVICE BULLETIN TO THE NEW OPERATOR. IF APPLICABLE SPARES HAVE BEEN SOLD, SEND THIS SERVICE BULLETIN TO THE NEW OWNER.
References TitleReference Concurrent RequirementsSB B787-A-27-00-0017-00A-932A-D Issue 001, Paragraph 2.
Spares AffectedSB B787-A-27-00-0017-00A-932A-D Issue 001, Paragraph 1.B.
ComplianceSB B787-A-27-00-0017-00A-932A-D Issue 001, Paragraph 5.
Weight and Balance ChangesSB B787-A-27-00-0017-00A-932A-D Issue 001, Paragraph 8.
Electrical Load DataSB B787-A-27-00-0017-00A-932A-D Issue 001, Paragraph 9.
Publications AffectedSB B787-A-27-00-0017-00A-932A-D Issue 001, Paragraph 11.
Kits/PartsSB B787-A-27-00-0017-00A-934A-D Issue 001, Paragraph 3.A.
Parts and Materials Supplied by the OperatorSB B787-A-27-00-0017-00A-934A-D Issue 001, Paragraph 3.B.
Special Tooling Necessary to do this Service Bulletin SB B787-A-27-00-0017-00A-934A-D Issue 001, Paragraph 6.
EffectivitySB B787-A-27-00-0017-00A-932A-D Issue 001, Paragraph 1.
Industry Support InformationSB B787-A-27-00-0017-00A-934A-D Issue 001, Paragraph 2.
B787-A-27-00-0017-00A-931C-DApplicable To:
Issue 001, 18 Sep 2013Model 787 See Applicability of this data module Page 4 of 31 EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details.
B787-81205-SB270017-00 Issue 001, 18 Sep 2013
AIRCRAFT SERVICE BULLETIN
TitleReference ManpowerSB B787-A-27-00-0017-00A-932A-D Issue 001, Paragraph 7.
Material - Price and AvailabilitySB B787-A-27-00-0017-00A-934A-D Issue 001, Paragraph 1.
Description Group 1:
1. CONCURRENT REQUIREMENTS Refer to data module SB B787-A-27-00-0017-00A-932A-D, Paragraph 2., Concurrent Requirements.
2. BACKGROUND Accomplishment of this service bulletin will make sure that the new Flight Control Module (FCM) Operational Program Software (OPS), FCM Loadable Diagnostic Information (LDI) Database (DB) and Central Maintenance Computer Function (CMCF) LDI DB correct deficiencies in the control law and maintenance areas which could result in loss of controllability of the airplane.
– Mandatory corrections to in-flight performance issues such as Nose-down Pitch Control with MLA Active, Flap Freewheeling Skew Monitor (defeated by snow/slush procedure), EICAS alert for single spoiler failure and Extension of Elevator Bias for icing to include Flaps 20.
– FCE Maintenance issues such as Missing or losing Maintenance Messages leading to uncorrelated FDEs, MEL dispatch limitations, False test pass for Mode Control Panel (MCP) and Wing Lock Gap issues.
– Improved FCE maintenance operations, including removing additional procedures and workarounds for Stab System, Spoiler System and Spoiler Rig initiated tests.
– Correct loss of maintenance messages leading to uncorrelated flight deck effects and in-service issues discovered.
– Software change to reduce FCM failures due to flash memory single-event upset (SEU).
– Changes made to bias the spoiler panels up slightly during engine starts and low speed taxi to avoid incorrect Spoiler Trailing Edge Contact Fault indications that may result in dispatch delays.
– Software change to eliminate erroneous FLAPS DRIVE caution EICAS message and subsequent high speed landing, caused by FCM resets under certain flight conditions.
– Maintenance changes also resulted in associated CMCF 45 LDI change.
If the changes in this service bulletin are not done, operators may experience above mentioned safety issues and additional maintenance work.
This service bulletin provides instructions to install new FCE OPS, FCE LDI DB and CMCF LDI DB software to improve in-service operations.
B787-A-27-00-0017-00A-931C-DApplicable To:
Issue 001, 18 Sep 2013Model 787 See Applicability of this data module Page 5 of 31 EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details.
B787-81205-SB270017-00 Issue 001, 18 Sep 2013
AIRCRAFT SERVICE BULLETIN
Boeing Service Related Problems (SRP) 787 SRP-27-0223, 787 SRP-27-0229, 787 SRP-27-0231 and 787 SRP-27-0240 are related to this service bulletin.
This table is provided to operators for planning purposes only. Refer to the applicable sections for more information.
Table 1 Data Module ReferenceAffectedPlanning Data SB B787-A-27-00-0017-00A-932A-D, Paragraph
1.B., Spares Affected NoSpares Affected SB B787-A-27-00-0017-00A-932A-D, Paragraph
5., Compliance NoAD Related SB B787-A-27-00-0017-00A-932A-D, Paragraph
8., Weight and Balance Changes NoWeight and Balance Changed SB B787-A-27-00-0017-00A-932A-D, Paragraph
9., Electrical Load Data NoElectrical Load Changed SB B787-A-27-00-0017-00A-932A-D, Paragraph
11., Publications Affected YesPublications Affected SB B787-A-27-00-0017-00A-932A-D, Paragraph
11., Publications Affected YesAirplane Flight Operations Affected (Flight Crew Operations Manual and/or FAA Approved Airplane Flight Manual) SB B787-A-27-00-0017-00A-934A-D, Paragraph
3.A., Kits/Parts YesKits/Parts Required SB B787-A-27-00-0017-00A-934A-D, Paragraph
3.B., Parts and Materials Supplied by the Operator NoOperator Supplied Parts/Material SB B787-A-27-00-0017-00A-934A-D, Paragraph
6., Special Tooling Necessary to do this Service Bulletin NoSpecial Tooling Required
3. ACTION (CN-AA37514C) Use the Onboard Data Load Function (ODLF) to install new Flight Control Module (FCM) Operational Program Software (OPS), FCM Loadable Diagnostic Information (LDI) Database (DB) and Central Maintenance Computer Function (CMCF) LDI DB software and do a software configuration check.
4. EFFECTIVITY 787-8 Airplanes. Refer to Data Module SB B787-A-27-00-0017-00A-932A-D, Paragraph 1., Effectivity for the list of affected airplanes.
5. COMPLIANCE Boeing recommends that the changes given in this service bulletin be done within 12 months after the Issue 001 date of this service bulletin.
B787-A-27-00-0017-00A-931C-DApplicable To:
Issue 001, 18 Sep 2013Model 787 See Applicability of this data module Page 6 of 31 EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details.
B787-81205-SB270017-00 Issue 001, 18 Sep 2013
AIRCRAFT SERVICE BULLETIN
6. INDUSTRY SUPPORT INFORMATION Boeing warranty remedies are available for airplanes in warranty as of March 6, 2013. Please refer to data module SB B787-A-27-00-0017-00A-934A-D, Paragraph 2., Industry Support Information. The warranty remedies will expire eight years from the original release date of this service bulletin.
7. MANPOWER Refer to data module SB B787-A-27-00-0017-00A-932A-D, Paragraph 7., Manpower.
8. MATERIAL INFORMATION Boeing Supplied Parts/Software.
Refer to data module SB B787-A-27-00-0017-00A-934A-D, Paragraph 1., Material - Price and Availability.
B787-A-27-00-0017-00A-931C-DApplicable To:
Issue 001, 18 Sep 2013End of data moduleModel 787 See Applicability of this data module Page 7 of 31 EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details.
B787-81205-SB270017-00 Issue 001, 18 Sep 2013
AIRCRAFT SERVICE BULLETIN
Alert Service Bulletin B787-81205-SB270017-00
PLANNING INFORMATION
THIS ALERT SERVICE BULLETIN IS SENT TO THE OPERATORS OF RECORD OF THE AIRPLANES SHOWN IN PARAGRAPH 1., EFFECTIVITY. IF AN AIRPLANE HAS BEEN LEASED Alert:
OR SOLD, SEND THIS SERVICE BULLETIN TO THE NEW OPERATOR. IF APPLICABLE SPARES HAVE BEEN SOLD, SEND THIS SERVICE BULLETIN TO THE NEW OWNER.
References TitleReference AC GENERATION AND BUS CONTROL787 AMM 24-22-00
CENTRAL MAINTENANCE COMPUTING
FUNCTION 787 AMM 45-11-00 ONBOARD DATA LOAD FUNCTION787 AMM 45-13-00
ONBOARD BOEING ELECTRONIC
DISTRIBUTION SYSTEM 787 AMM 46-13-00 Description Group 1:
1. Effectivity A. Airplanes This service bulletin is for the airplanes shown below. An equivalent change is on subsequent production airplanes. Refer to CN-AA37514C and CN-AA38668C for data about this change.
Table 1
DESCRIPTIONCONFIGURATIONGROUP 787-8 Airplanes-1 787-8 Airplanes with post-BP90 Software and with DCA BP2.5 Software installed 1 787-8 Airplanes with post-BP90 Software and without DCA BP2.5 Software installed 2 787-8 Airplanes with pre-BP90 Software and with DCA BP2.5 Software installed 3 787-8 Airplanes with pre-BP90 Software and without DCA BP2.5 Software installed 4 B787-A-27-00-0017-00A-932A-DApplicable To:
Issue 001, 18 Sep 2013Model 787 See Applicability of this data module Page 8 of 31 EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details.
B787-81205-SB270017-00 Issue 001, 18 Sep 2013
AIRCRAFT SERVICE BULLETIN
Airplane Models: 787-8 Table 2 GroupVariable Number 1ZA100-ZA105 1ZA116-ZA122 1ZA135 1ZA175-ZA186 1ZA215 1ZA232-ZA243 1ZA260-ZA264 1ZA270-ZA274 1ZA285-ZA292 1ZA317-ZA320 1ZA380-ZA387 1ZA430-ZA434 1ZA445 1ZA450-ZA453 1ZA460-ZA468 1ZA506-ZA514 1ZA536-ZA540 1ZA561-ZA563 1ZA576-ZA577 B. Spares Affected None.
2. Concurrent Requirements The service bulletin listed below must be done before this service bulletin.
Group 1, Configuration 2:
Table 3 DescriptionService BulletinCompany
INDICATING/RECORDING SYSTEMS - Primary Display System - Display and Crew Alerting Operational Program Software Block Point 2.5 Change for Post and Pre Block Point 90 Airplanes SB B787-81205-SB310005-00 Issue 001Boeing B787-A-27-00-0017-00A-932A-DApplicable To:
Issue 001, 18 Sep 2013Model 787 See Applicability of this data module Page 9 of 31 EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details.
B787-81205-SB270017-00 Issue 001, 18 Sep 2013
AIRCRAFT SERVICE BULLETIN
Group 1:
3. Reason Accomplishment of this service bulletin will make sure that the new Flight Control Module (FCM) Operational Program Software (OPS), FCM Loadable Diagnostic Information (LDI) Database (DB) and Central Maintenance Computer Function (CMCF) LDI DB correct deficiencies in the control law and maintenance areas which could result in loss of controllability of the airplane.
– Mandatory corrections to in-flight performance issues such as Nose-down Pitch Control with MLA Active, Flap Freewheeling Skew Monitor (defeated by snow/slush procedure), EICAS alert for single spoiler failure and Extension of Elevator Bias for icing to include Flaps 20.
– FCE Maintenance issues such as Missing or losing Maintenance Messages leading to uncorrelated FDEs, MEL dispatch limitations, False test pass for Mode Control Panel (MCP) and Wing Lock Gap issues.
– Improved FCE maintenance operations, including removing additional procedures and workarounds for Stab System, Spoiler System and Spoiler Rig initiated tests.
– Correct loss of maintenance messages leading to uncorrelated flight deck effects and in-service issues discovered.
– Software change to reduce FCM failures due to flash memory single-event upset (SEU).
– Changes made to bias the spoiler panels up slightly during engine starts and low speed taxi to avoid incorrect Spoiler Trailing Edge Contact Fault indications that may result in dispatch delays.
– Software change to eliminate erroneous FLAPS DRIVE caution EICAS message and subsequent high speed landing, caused by FCM resets under certain flight conditions.
– Maintenance changes also resulted in associated CMCF 45 LDI change.
If the changes in this service bulletin are not done, operators may experience above mentioned safety issues and additional maintenance work.
This service bulletin provides instructions to install new FCE OPS, FCE LDI DB and CMCF LDI DB software to improve in-service operations.
Boeing Service Related Problems (SRP) 787 SRP-27-0223, 787 SRP-27-0229, 787 SRP-27-0231 and 787 SRP-27-0240 are related to this service bulletin.
4. Description Use the Onboard Data Load Function (ODLF) to install new Flight Control Module (FCM) Operational Program Software (OPS), FCM Loadable Diagnostic Information (LDI) Database (DB) and Central Maintenance Computer Function (CMCF) LDI DB software and do a software configuration check.
The work in this service bulletin is done in the maintenance zone(s) given below.
B787-A-27-00-0017-00A-932A-DApplicable To:
Issue 001, 18 Sep 2013Model 787 See Applicability of this data module Page 10 of 31 EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details.
B787-81205-SB270017-00 Issue 001, 18 Sep 2013
AIRCRAFT SERVICE BULLETIN
Table 4 Affected Maintenance Zones ZoneModel 117, 145, 211, 212787-8
5. Compliance Boeing recommends that the change given in this service bulletin be done within 12 months after the Issue 001 date on this service bulletin.
6. Approval This service bulletin was examined by the Federal Aviation Administration (FAA). The changes specified in this service bulletin comply with the applicable regulations and are FAA approved, as well as European Aviation Safety Agency (EASA)/Joint Aviation Authorities (JAA) approved for all EASA/JAA approved airplanes listed in the service bulletin effectivity. This service bulletin and its approval were based on the airplane in its original Boeing delivery configuration or as modified by other approved Boeing changes.
If an airplane has a non-Boeing modification or repair that affects a component or system also affected by this service bulletin, the operator is responsible for obtaining appropriate regulatory agency approval before incorporating this service bulletin.
7. Manpower The table below shows an estimate of the task hours necessary to do this change for each airplane. This estimate is for direct labor only, done by an experienced crew. Adjust the estimate with operator task hour data if necessary. The estimate does not include lost time. These are some examples of lost time:
– Time to adjust to the workplace – Time to schedule the work – Time to inspect the work – Time to cure the materials – Time to make the parts – Time to find the tools Table 5 Elapsed HoursTask HoursNumber of Persons Task
2.002.001Install and Check Software
2.002.00TOTAL FOR EACH AIRPLANE This estimate gives general service bulletin incorporation time. The specific software data transfer times can change the estimate given in the table.
B787-A-27-00-0017-00A-932A-DApplicable To:
Issue 001, 18 Sep 2013Model 787 See Applicability of this data module Page 11 of 31 EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details.
B787-81205-SB270017-00 Issue 001, 18 Sep 2013
AIRCRAFT SERVICE BULLETIN
This estimate does not include the task hour data given in the service bulletin in Paragraph 2., Concurrent Requirements.
8. Weight and Balance Changes None.
9. Electrical Load Data Not changed.
10. References A. Existing Data:
1. Change Notice CN-AA37514C, CN-AA38668C
2. Aircraft Maintenance Manual (AMM) 787 AMM 24-22-00, 787 AMM 45-11-00, 787 AMM 45-13- 00, 787 AMM 46-13-00
3. Boeing Service Related Problem (SRP) 787 SRP-27-0223, 787 SRP-27-0229, 787 SRP-27-0231, 787 SRP-27-0240
4. Boeing Service Bulletin B787-81205-SB310005-00, B787-81205-SB310006-00
5. Maintenance Tip (MTIP) 787 MT 27-005 B. Data Supplied with this Service Bulletin:
None.
C. Installation Requirement Modules Used in the Preparation of this Service Bulletin:
None.
11. Publications Affected Table 6 Chapter-SectionPublication FCOM - D615Z003 *[1]787 Flight Crew Operations Manual ZA9-09787 Illustrated Parts Data *[1] Allows deletion of FCOM Bulletins titled, Nuisance SPOILERS Message During Engine Start.
Damage Tolerance Based Structural Inspections:
Boeing has evaluated the repairs and/or changes in this service bulletin for effects on Fatigue Critical Structure (FCS) and for changes to Damage Tolerance Inspections (DTI) required in the Maintenance Program. This service bulletin does not affect FCS, therefore DTIs are not necessary.
12. Interchangeability and Intermixability of Parts Accomplishment of this service bulletin does not affect interchangeability or intermixability of parts.
B787-A-27-00-0017-00A-932A-DApplicable To:
Issue 001, 18 Sep 2013Model 787 See Applicability of this data module Page 12 of 31 EXPORT CONTROLLED ECCN: 9E991 BOEING PROPRIETARY, CONFIDENTIAL AND/OR TRADE SECRET. See title page for details.
B787-81205-SB270017-00 Issue 001, 18 Sep 2013