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Commercial Airplane Group 767 Service Bulletin Number: 767-31-0098 Revision Transmittal SheetDate: August 27, 1998 Revision 2: October 21, 1999 ATA System: 3141 SUBJECT: INDICATING/RECORDING SYSTEMS - Central Computers - Engine Indication And Crew Alerting System - EICAS Computer Replacement And Wire Change - GE PMC Engines This revision includes all pages of the service bulletin.

COMPLIANCE INFORMATION RELATED TO THIS REVISION Federal Aviation Administration (FAA) Airworthiness Directive (AD) 96-07-09, paragraph (d)(2) is related to this service bulletin.

More work is necessary on airplanes VB051-VB054, VN307-VN314 and VN676 changed as shown in the initial release or in Revision 1 of this service bulletin. In addition, airplanes VK046-VK054 were moved from Group 2 into a new Group 7. In Appendix A, the following were changed: left program pins, supplemental pins, OPC software part numbers and diskette set part numbers. Appendix B and C was changed to add the new Group 7 airplanes.

REASON FOR REVISION This revision is sent to change left program pins, supplemental pins, OPC software part numbers and diskette set part numbers in Appendix A. Appendix B and C was changed to add the new Group 7 airplanes.

Vertical lines are put on the left edge of each page, except in Paragraph 1.A., Effectivity, to show the location of important changes.

Pages with no vertical lines have no important changes.

REVISION HISTORY Original Release: August 27, 1998 Revision 1: February 4, 1999 Revision 2: October 21, 1999 767-31-0098 Revision Transmittal Page 1 of 1

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Commercial Airplane Group 767 Service Bulletin Number: 767-31-0098 SummaryDate: August 27, 1998 Revision 2: October 21, 1999 ATA System: 3141 SUBJECT: INDICATING/RECORDING SYSTEMS - Central Computers - Engine Indication And Crew Alerting System - EICAS Computer Replacement And Wire Change - GE PMC Engines

CONCURRENT REQUIREMENTS None

BACKGROUND This service bulletin gives instructions to replace the two Engine Indication and Crew Alerting System (EICAS) computers. The new computers allow loadable Operational Program Software (OPS) and Operational Program Configuration (OPC) software installation via a portable data loader (PDL) or an airborne data loader (ADL).

The new EICAS computers allow the use of OPC software to change the configuration of options selected by the customer. Loadable OPC software eliminates the requirement to change program pin wiring to make customer options.

The new EICAS computers have increased capacity, supports optional Future Air Navigation System (FANS) features, complies with Amendment No. 121-266 [Docket No. 28109], "Revisions to Digital Flight Data Recorder Rules", and in combination with the appropriate Airplane Flight Manual (AFM) revision to Section 3.2, in accordance with Airworthiness Directive (AD) 96-07-09 paragraph (d)(2), will provide terminating action for the fuel filter bypass AD 96-07-09.

The related Rockwell/Collins Service Bulletin is EAP-701B-31-AN.

Boeing Service Letter 767-SL-31-036 is related to this service bulletin.

ACTION (PRR B12710) In the E8 rack, replace the left and right EICAS computers. Make wire changes in the E8 shelf.

Change left and right EICAS computer connector keying on the E-8 shelf. Load OPC software into both left and right EICAS computers. Do an operational test of the EICAS computers.

EFFECTIVITY All 767 airplanes line positions 1 - 695 with General Electric (GE) Power Management Computer (PMC) engines.

The effectivity is broken up into seven major groups for convenience of wire changes.

COMPLIANCE Federal Aviation Administration (FAA) Airworthiness Directive 96-07-09, Amendment 39-9558, is related to this service bulletin.

INDUSTRY SUPPORT INFORMATION Boeing warranty remedies are not available for the configuration changes given in this service bulletin.

MANPOWER Total Man-hours Elapsed Time (Hours)

10.75 5.25 The change to the EICAS computers as given in the Rockwell/Collins service bulletin is not included.

MATERIAL INFORMATION Operator Supplied Parts 767-31-0098 Summary Page 1 of 2

BOEING SERVICE BULLETIN 767-31-0098

REPLACE LEFT AND RIGHT EICAS COMPUTERS IN E8 RACK FWD

MAIN EQUIPMENT CENTER

EICAS SHELF WIRES

MAKE CHANGES TO S34301 August 27, 1998 767-31-0098 Revision 2: October 21, 1999 Summary Page 2 of 2

Commercial Airplane Group 767 Service Bulletin Number: 767-31-0098 Date: August 27, 1998 Revision 2: October 21, 1999 ATA System: 3141 SUBJECT: INDICATING/RECORDING SYSTEMS - Central Computers - Engine Indication And Crew Alerting System - EICAS Computer Replacement And Wire Change - GE PMC Engines

1. PLANNING INFORMATION A. Effectivity

1. Airplanes Refer to Service Bulletin Index Document D624T001, Part 3 for Airplane Variable Number, Line Number, and Serial Number data.

This service bulletin is for the airplanes shown below. An equivalent change is on subsequent production airplanes. Refer to PRR B12710 for data about this change.

NOTE: Airplanes with an EICAS three crew configuration (VB051 - VB055) must be changed to a two crew configuration prior to making the changes in this service bulletin.

Airplane Models:

767-200 767-300

IDENTIFICATION BY CUSTOMER, CUSTOMER CODE, GROUP AND VARIABLE NUMBER

ABX AIR (ABX) 3 VB101-VB108

AIR EUROPA (ARE) 2 VB323 3 VB328

AIR MAURITIUS (MAU) 5 VF001-VF002

AIR NEW ZEALAND (ANZ) 1 VE101 2 VB324 VE102-VE103 6 VN651-VN656

AIR PACIFIC (APC) 6 VN676

AIR SEYCHELLES (ASY) 6 VF051

ALL NIPPON AIRWAYS (ANA) 3 VB109-VB125 5 VK081-VK089 6 VN191-VN192 August 27, 1998 767-31-0098 Revision 2: October 21, 1999 Page 1 of 29

BOEING SERVICE BULLETIN 767-31-0098

AMERICAN AIRLINES (AAL) 3 VA501-VA530 5 VN001-VN015 6 VN016-VN041

ANSETT AUSTRALIA (ANS) 3 VB051-VB055 VB321-VB322 VE118

BRITANNIA AIRWAYS (BRI) 3 VB325-VB327 4 VB329-VB330

CANADIAN AIRLINES (CDI) 5 VN051-VN054

DELTA AIR LINES (DAL) 2 VK031-VK045 3 VA301-VA315 6 VN301-VN306 7 VK046-VK054

GULF AIR (GUL) 5 VL003-VL006 6 VN307-VN310 VN313-VN314 K.B.A. FOUNDATION (KBA) 6 VN312

KALAIR USA CORP (KLA) 6 VN311

LOT POLISH AIRLINES (LOT) 5 VF041-VF042 6 VN291-VN293

QANTAS (QAN) 5 VN081-VN085 6 VN086-VN099

TACA INTERNATIONAL AIRLINES (TAC) 2 VE116

TRANSBRASIL (TBL) 1 VE117 3 VB251-VB253 VE104 5 VL001-VL002

US AIRWAYS (USA) 5 VE141-VE146 6 VE147-VE152

VARIG AIRLINES (VAR) 5 VE121-VE126 August 27, 1998 767-31-0098 Revision 2: October 21, 1999 2

BOEING SERVICE BULLETIN 767-31-0098

IDENTIFICATION BY VARIABLE NUMBER GROUP 1 VE101 VE117 GROUP 2 VB323-VB324 VE102-VE103 VE116 VK031-VK045 GROUP 3 VA301-VA315 VA501-VA530 VB051-VB055 VB101-VB125 VB251-VB253 VB321-VB322 VB325-VB328 VE104 VE118 GROUP 4 VB329-VB330 GROUP 5 VE121-VE126 VE141-VE146 VF001-VF002 VF041-VF042 VK081-VK089 VL001-VL006 VN001-VN015 VN051-VN054 VN081-VN085 GROUP 6 VE147-VE152 VF051 VN016-VN041 VN086-VN099 VN191-VN192 VN291-VN293 VN301-VN314 VN651-VN656 VN676 GROUP 7 VK046-VK054

2. Spares Examine your spares supply for the parts identified in Paragraph 2.E., Existing Parts Accountability. If any parts are found, refer to Paragraph 2.E., Existing Parts Accountability, for the recommended use.

August 27, 1998 767-31-0098 Revision 2: October 21, 1999 3

BOEING SERVICE BULLETIN 767-31-0098 B. Concurrent Requirements None C. Reason This service bulletin gives instructions to replace the two Engine Indication and Crew Alerting System (EICAS) computers. The new computers allow loadable Operational Program Software (OPS) and Operational Program Configuration (OPC) software installation via a portable data loader (PDL) or an airborne data loader (ADL).

The new EICAS computers allow the use of OPC software to change the configuration of options selected by the customer. Loadable OPC software eliminates the requirement to change program pin wiring to make customer options.

The new EICAS computers have increased capacity, supports optional Future Air Navigation System (FANS) features, complies with Amendment No. 121-266 [Docket No. 28109], "Revisions to Digital Flight Data Recorder Rules", and in combination with the appropriate Airplane Flight Manual (AFM) revision to Section 3.2, in accordance with Airworthiness Directive (AD) 96-07-09 paragraph (d)(2), will provide terminating action for the fuel filter bypass AD 96-07-09.

The related Rockwell/Collins Service Bulletin is EAP-701B-31-AN.

Boeing Service Letter 767-SL-31-036 is related to this service bulletin.

Revision 1 is sent to make changes to the EICAS functional test and the Parts Necessary for Each Airplane section 2.C.

Revision 2 is sent to change left program pins, supplemental pins, OPC software part numbers and diskette set part numbers in Appendix A. Appendix B and C was changed to add the new Group 7 airplanes.

D. Description In the E8 rack, replace the left and right EICAS computers. Make wire changes in the E8 shelf.

Change left and right EICAS computer connector keying on the E-8 shelf. Load OPC software into both left and right EICAS computers. Do an operational test of the EICAS computers.

NOTE: Some service bulletins with EICAS program pin changes are not usable after this change is done. Operators must contact Boeing for the OPC diskette that accomplishes the equivalent of those program pin changes.

The changes in this service bulletin will change the Engine Indication and Crew Alerting System (EICAS).

Revision 1 - No more work is necessary on airplanes changed as shown in the initial release of this service bulletin. The EICAS functional test was changed with the addition of two new steps on page 14 and to show the correct circuit breaker name, location and numbers on pages 12, 13 and 14.

Revision 2 - More work is necessary on airplanes VB051-VB054, VN307-VN314 and VN676 changed as shown in the initial release or in Revision 1 of this service bulletin. In addition, airplanes VK046-VK054 were moved from Group 2 into a new Group 7. In Appendix A, the following were changed: left program pins, supplemental pins, OPC software part numbers and diskette set part numbers. Appendix B and C was changed to add the new Group 7 airplanes.

An evaluation form is attached to this service bulletin. Please use this form to tell us what you think of the quality of this service bulletin.

August 27, 1998 767-31-0098 Revision 2: October 21, 1999 4

BOEING SERVICE BULLETIN 767-31-0098 E. Compliance Federal Aviation Administration (FAA) Airworthiness Directive 96-07-09, Amendment 39-9558, is related to this service bulletin.

F. Approval This service bulletin was examined by the Federal Aviation Administration (FAA). The changes specified in this service bulletin comply with the applicable Federal Aviation Regulations (FAR) and are FAA approved. This service bulletin and the FAA approval were based on the airplane in its original Boeing delivery configuration or as modified by other FAA approved Boeing changes.

If an airplane has a non-Boeing modification or repair that affects a component or system also affected by this service bulletin, the operator is responsible for obtaining appropriate regulatory agency approval before incorporating this service bulletin.

The FAA has examined the configuration changes specified in this service bulletin. The FAA has approved the configuration change as a method of compliance to those specified in paragraph (d), (1) of AD 96-07-09, Amendment 39-9558.

G. Manpower The table below shows an estimate of the man-hours necessary to do this change for each airplane.

This estimate is for direct labor only, done by an experienced crew. Adjust the estimate with operator man-hour data if necessary. The estimate does not include lost time. These are some examples of lost time:

- Time to adjust to the workplace

- Time to schedule the work

- Time to examine the work

- Time to cure the materials

- Time to make the parts

- Time to find the tools.

Task Number of Persons Man-Hours Elapsed Time (Hours) Open Access 2 0.50 0.25 Change 1-2 4.75 2.25 Close Access 2 0.50 0.25 Test 2 3.00 1.50 TOTAL FOR EACH AIRPLANE 10.75 5.25 The change to the EICAS computers as given in Collins Service Bulletin EAP-701B-31-AN is not included.

August 27, 1998 767-31-0098 Revision 2: October 21, 1999 5

BOEING SERVICE BULLETIN 767-31-0098 H. Weight and Balance Changes Airplane Group and Model Change in Weight (Pounds) Change in Moment (Pound-Inches) Group 1 -200 airplanes -12.2 -3,123.0 -300 airplanes N/A N/A Group 2 -200 airplanes -12.2 -3,123.0 -300 airplanes -12.2 -1,647.0 Group 3 -200 airplanes -12.2 -3,123.0 -300 airplanes N/A N/A Group 4 -200 airplanes -12.2 -3,123.0 -300 airplanes N/A N/A Group 5 -200 airplanes -12.2 -3,123.0 -300 airplanes -12.2 -1,647.0 Group 6 -200 airplanes -12.2 -3,123.0 -300 airplanes -12.2 -1,647.0 Group 7 -200 airplanes N/A N/A -300 airplanes -12.2 -1,647.0 I. Electrical Load Data Not changed August 27, 1998 767-31-0098 Revision 2: October 21, 1999 6

BOEING SERVICE BULLETIN 767-31-0098 J. References

1. Existing Data:

a. Engineering Change Memo PRR B12710

b. 767 Maintenance Manual (AMM) Subjects 20-41-01, 24-22-00, 31-41-02, 31-41-02/201

c. 767 Wiring Diagrams 31-41-15, 31-41-18

d. Boeing Standard Wiring Practices Manual (BSWPM) 20-10-11, 20-10-12, 20-10-14, 20-30-11, 20-71-14

e. Collins Service Bulletin EAP-701B-31-AN*

f. Boeing Service Letter 767-SL-31-036, dated January 21, 1998.

g. FAA Airworthiness Directive 96-07-09, Amendment 39-9558

h. Amendment No. 121-266 [Docket No. 28109], Revisions to Digital Flight Data Recorder Rules" * The supplier was told to send copies of the service bulletin to each operator.

2. Data supplied with this service bulletin:

None

3. Installation Drawings:

None K. Publications Changed Publication Chapter-Section 767 FAA Approved Airplane Flight Manual * 767 Operations Manual Chapter 21, VOL II 767 Maintenance Manual 23-21, 23-42, 23-43, 23-46, 31-41, 32-61 767 Ramp Maintenance Manual 31-04 Overhaul Manual 0, 3, 4, 9, 21, 22 (Old Format) Bulletin, QRH, NNC, 5, 7, 15 (New Format) 767 Illustrated Parts Catalog 31-41 * This change affects Section 3.2 of the FAA Approved Airplane Flight Manual. Operators will receive applicable data.

L. Interchangeability and Intermixability of Parts Refer to Paragraph 2.E., Existing Parts Accountability, for interchangeability and intermixability information.

August 27, 1998 767-31-0098 Revision 2: October 21, 1999 7

BOEING SERVICE BULLETIN 767-31-0098

BLANK PAGE August 27, 1998 767-31-0098 Revision 2: October 21, 1999 8

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