What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(.4)The crew had been forewarned to expect severe turbulence on descent into the denver area. The 'fasten seat belts' sign was turned on, and flight attendants were instructed to make sure everyone was seated with their seat belts fastened. An elderly woman got up and walked towards the aft lavatory. Light turbulence was encountered as a flight attendant attempted to seat the passenger in a jump seat. Before seat belts could be fastened, the airplane encountered severe turbulence. The passenger and flight attendant were thrown around the cabin, sustaining a serious injury and minor injury, respectively. Another flight attendant and a passenger also sustained minor injuries.
As the FAA filed it
(.4)THE CREW HAD BEEN FOREWARNED TO EXPECT SEVERE TURBULENCE ON DESCENT INTO THE DENVER AREA. THE 'FASTEN SEAT BELTS' SIGN WAS TURNED ON, AND FLIGHT ATTENDANTS WERE INSTRUCTED TO MAKE SURE EVERYONE WAS SEATED WITH THEIR SEAT BELTS FASTENED. AN ELDERLY WOMAN GOT UP AND WALKED TOWARDS THE AFT LAVATORY. LIGHT TURBULENCE WAS ENCOUNTERED AS A FLIGHT ATTENDANT ATTEMPTED TO SEAT THE PASSENGER IN A JUMP SEAT. BEFORE SEAT BELTS COULD BE FASTENED, THE AIRPLANE ENCOUNTERED SEVERE TURBULENCE. THE PASSENGER AND FLIGHT ATTENDANT WERE THROWN AROUND THE CABIN, SUSTAINING A SERIOUS INJURY AND MINOR INJURY, RESPECTIVELY. ANOTHER FLIGHT ATTENDANT AND A PASSENGER ALSO SUSTAINED MINOR INJURIES.
NTSB investigation
The NTSB’s investigation of this event, with its probable cause and findings. Matched to this report by N-number and date.