What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
Servere turbulence on climbout. Passenger failed fasten seat belt with sign on. Serious injuries. Returned to crg. (-23) during departure (jax-tpa) at approximately 4500 feet aircraft experienced severe turbulence. As a result, one unbelted passenger suffered a broken left leg and another loosely belted passenger, a sprained neck. Before encountering the turbulence the flight attendant had provided a safety briefing to keep seatbelts fastened and the seatbelt warning sign was illuminated. No FAA responsibilities involved.
As the FAA filed it
SERVERE TURBULENCE ON CLIMBOUT. PASSENGER FAILED FASTEN SEAT BELT WITH SIGN ON. SERIOUS INJURIES. RETURNED TO CRG. (-23) DURING DEPARTURE (JAX-TPA) AT APPROXIMATELY 4500 FEET AIRCRAFT EXPERIENCED SEVERE TURBULENCE. AS A RESULT, ONE UNBELTED PASSENGER SUFFERED A BROKEN LEFT LEG AND ANOTHER LOOSELY BELTED PASSENGER, A SPRAINED NECK. BEFORE ENCOUNTERING THE TURBULENCE THE FLIGHT ATTENDANT HAD PROVIDED A SAFETY BRIEFING TO KEEP SEATBELTS FASTENED AND THE SEATBELT WARNING SIGN WAS ILLUMINATED. NO FAA RESPONSIBILITIES INVOLVED.
NTSB investigation
The NTSB’s investigation of this event, with its probable cause and findings. Matched to this report by N-number and date.