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20000127003699I

Incident · Minor damage
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FAA incident report · Doug DC983 · Des Moines, IA · January 27, 2000

FAA Aviation Safety Information Portal

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Date
January 27, 2000 · 22:00 local
Place
Des Moines, IA
Airport
Des Moines International
Phase of flight
Ground Taxi, Other Airplane
Operating rules
Air carrier (Part 121)
Operator
TWAA
Damage
Minor damage
Aircraft
N964TW
Reported as
Doug DC983
People aboard
2
Fatal injuries
0
N964TWRegistered now · Mcdonnell Douglas DC-9-83(MD-83)S/N 53614 · Built 1999Airframe modelMcdonnell Douglas DC-9-83(MD-83)Engine modelPratt & Whitney JT8D seriesTurbo-jet

From the FAA’s Accident/Incident Data System (AIDS), through its Aviation Safety Information Portal, as reported. The NTSB investigates accidents separately, and its record of an accident is the fuller one. The aircraft is matched to the registry by N-number and event date, checked against the reported make and model; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

What happened

The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.

There are two parallel, yellow guidance lines approximately 6 to 8 feet apart leading up tp gate C-4. The marshaller was standing between the two lines. The aircraft was lined up on the right line and was given the straight ahead signal. As the aircraft was slowing down to stop, the marshaller signaled the aircraft to make a hard right turn to bring the aircraft back around and put it on a different )night) line. As the aircraft turned right the left wing struck the jetway. Conclusion:the captain was following the marshaller's instructions and the marshaller signaled the aircraft to make a right turn without insuring the aircraft was clear of any obstructions. According to his statement, the marshaller was distracted by another aircraft behind him and did not see the wing walker signal him to stop the aircraft. A review of the marshalling procedures currently in place indicates the flight crew followed company procedures. The marshaller followed company procedures up until the time he signaled the aircraft to make a right turn. Company procedures require the marshaller to insure the aircraft is clear of obstacles. The marshaller misjudged the wing tip clearance and the left wing struck the jetway. Company records indicate that this is the third station where he has worked and no incident such as this has happened to him before. The company suspended him for three days without pay and the dsm station manager has retrained him in marshalling procedures. This incident is considered closed with this report.

As the FAA filed it

THERE ARE TWO PARALLEL, YELLOW GUIDANCE LINES APPROXIMATELY 6 TO 8 FEET APART LEADING UP TP GATE C-4. THE MARSHALLER WAS STANDING BETWEEN THE TWO LINES. THE AIRCRAFT WAS LINED UP ON THE RIGHT LINE AND WAS GIVEN THE STRAIGHT AHEAD SIGNAL. AS THE AIRCRAFT WAS SLOWING DOWN TO STOP, THE MARSHALLER SIGNALED THE AIRCRAFT TO MAKE A HARD RIGHT TURN TO BRING THE AIRCRAFT BACK AROUND AND PUT IT ON A DIFFERENT )NIGHT) LINE. AS THE AIRCRAFT TURNED RIGHT THE LEFT WING STRUCK THE JETWAY. CONCLUSION:THE CAPTAIN WAS FOLLOWING THE MARSHALLER'S INSTRUCTIONS AND THE MARSHALLER SIGNALED THE AIRCRAFT TO MAKE A RIGHT TURN WITHOUT INSURING THE AIRCRAFT WAS CLEAR OF ANY OBSTRUCTIONS. ACCORDING TO HIS STATEMENT, THE MARSHALLER WAS DISTRACTED BY ANOTHER AIRCRAFT BEHIND HIM AND DID NOT SEE THE WING WALKER SIGNAL HIM TO STOP THE AIRCRAFT. A REVIEW OF THE MARSHALLING PROCEDURES CURRENTLY IN PLACE INDICATES THE FLIGHT CREW FOLLOWED COMPANY PROCEDURES. THE MARSHALLER FOLLOWED COMPANY PROCEDURES UP UNTIL THE TIME HE SIGNALED THE AIRCRAFT TO MAKE A RIGHT TURN. COMPANY PROCEDURES REQUIRE THE MARSHALLER TO INSURE THE AIRCRAFT IS CLEAR OF OBSTACLES. THE MARSHALLER MISJUDGED THE WING TIP CLEARANCE AND THE LEFT WING STRUCK THE JETWAY. COMPANY RECORDS INDICATE THAT THIS IS THE THIRD STATION WHERE HE HAS WORKED AND NO INCIDENT SUCH AS THIS HAS HAPPENED TO HIM BEFORE. THE COMPANY SUSPENDED HIM FOR THREE DAYS WITHOUT PAY AND THE DSM STATION MANAGER HAS RETRAINED HIM IN MARSHALLING PROCEDURES. THIS INCIDENT IS CONSIDERED CLOSED WITH THIS REPORT.