What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(-23) During descent into Detroit, and with the "fasten seat belt" light on, one passenger, a commuting flight attendant, joyce flynn, left her seat to go into the aft lavatory. Just after the passenger departed the lavatory and while she was returning to her seat, the aircraft encountered moderate turbulance. One turbulence encounter caused the passenger to lift into the air and come down hard on the floor, and sustain a broken ankle.
As the FAA filed it
(-23) DURING DESCENT INTO DETROIT, AND WITH THE "FASTEN SEAT BELT" LIGHT ON, ONE PASSENGER, A COMMUTING FLIGHT ATTENDANT, JOYCE FLYNN, LEFT HER SEAT TO GO INTO THE AFT LAVATORY. JUST AFTER THE PASSENGER DEPARTED THE LAVATORY AND WHILE SHE WAS RETURNING TO HER SEAT, THE AIRCRAFT ENCOUNTERED MODERATE TURBULANCE. ONE TURBULENCE ENCOUNTER CAUSED THE PASSENGER TO LIFT INTO THE AIR AND COME DOWN HARD ON THE FLOOR, AND SUSTAIN A BROKEN ANKLE.
NTSB investigation
The NTSB’s investigation of this event, with its probable cause and findings. Matched to this report by N-number and date.
Other reports on N780NC · 2
Matched to the same aircraft by N-number and date.