20020418007189I

Incident · Minor damage

FAA incident report · Boeing 737-7H4 · Reno, NV · April 18, 2002

Date
April 18, 2002 · 07:45 local
Place
Reno, NV
Airport
Reno/Tahoe International Airport
Phase of flight
Ground Taxi, Other Airplane
Operating rules
Air carrier (Part 121)
Operator
SWAA
Damage
Minor damage
Aircraft
N411WN
Reported as
Boeing 7377H4
Reported engine
GE CFM56*
People aboard
22
Fatal injuries
0
Pilot’s flight hours
13,000 total10,000 in this make and model150 in the last 90 days

From the FAA’s Accident/Incident Data System (AIDS), through its Aviation Safety Information Portal, as reported. The NTSB investigates accidents separately, and its record of an accident is the fuller one. The aircraft is matched to the registry by N-number and event date, checked against the reported make and model; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

What happened

The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.

(-23) Ground crew was marshalling the aircraft to gate B5. The marshaller identified the nose tire stop line identified as "737". The marshaller continued to direct the aircraft forward after the nose tire rolled past the first unidentified stop line. The pilot stated that he stopped the aircraft and then continued, following the marshaller's directions. The pilot stated that the jetway seemed farther aft than normal. The pilot stated that he felt the aircraft feel like it hit a bump and then continued forward, following the marshaller's directions. When he saw the jetway move, the marshaller instructed the aircraft to immediately stop, thinking that the jetway was moving. The aircraft came to rest with the top of the left engine cowl under the jetway. Damage to the aircraft consisted of a gouge in the top left cowl and a small crack in the left cowl frame member.

As the FAA filed it

(-23) GROUND CREW WAS MARSHALLING THE AIRCRAFT TO GATE B5. THE MARSHALLER IDENTIFIED THE NOSE TIRE STOP LINE IDENTIFIED AS "737". THE MARSHALLER CONTINUED TO DIRECT THE AIRCRAFT FORWARD AFTER THE NOSE TIRE ROLLED PAST THE FIRST UNIDENTIFIED STOP LINE. THE PILOT STATED THAT HE STOPPED THE AIRCRAFT AND THEN CONTINUED, FOLLOWING THE MARSHALLER'S DIRECTIONS. THE PILOT STATED THAT THE JETWAY SEEMED FARTHER AFT THAN NORMAL. THE PILOT STATED THAT HE FELT THE AIRCRAFT FEEL LIKE IT HIT A BUMP AND THEN CONTINUED FORWARD, FOLLOWING THE MARSHALLER'S DIRECTIONS. WHEN HE SAW THE JETWAY MOVE, THE MARSHALLER INSTRUCTED THE AIRCRAFT TO IMMEDIATELY STOP, THINKING THAT THE JETWAY WAS MOVING. THE AIRCRAFT CAME TO REST WITH THE TOP OF THE LEFT ENGINE COWL UNDER THE JETWAY. DAMAGE TO THE AIRCRAFT CONSISTED OF A GOUGE IN THE TOP LEFT COWL AND A SMALL CRACK IN THE LEFT COWL FRAME MEMBER.