20020611020489I

Incident

FAA incident report · Aircraft · Cleveland, OH · June 11, 2002

Date: June 11, 2002
Place: Cleveland, OH
Airport: Cleveland-Hopkins International
Phase of flight: Normal Cruise
Operating rules: Air carrier (Part 121)
Operator: AALA
Aircraft: UNKNOWN

From the FAA’s Accident/Incident Data System (AIDS), through its Aviation Safety Information Portal, as reported. The NTSB investigates accidents separately, and its record of an accident is the fuller one. The aircraft is matched to the registry by N-number and event date, checked against the reported make and model; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

What happened

The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.

(-23) Passenger ibanez was verbally abusive and assaulted flight attendant when she threw a bag of pretzels and hit a flight attendant in the face. Passenger ibanez intimidated flight attendants and passengers with her language and actions. Passenger ibanez followed flight attendants to the front of the aircraft and was arguing with flight attendants in a loud enough voice she could be heard in the cockpit. At this time the captain declared an emergency and the flight diverted to cle.

As the FAA filed it

(-23) PASSENGER IBANEZ WAS VERBALLY ABUSIVE AND ASSAULTED FLIGHT ATTENDANT WHEN SHE THREW A BAG OF PRETZELS AND HIT A FLIGHT ATTENDANT IN THE FACE. PASSENGER IBANEZ INTIMIDATED FLIGHT ATTENDANTS AND PASSENGERS WITH HER LANGUAGE AND ACTIONS. PASSENGER IBANEZ FOLLOWED FLIGHT ATTENDANTS TO THE FRONT OF THE AIRCRAFT AND WAS ARGUING WITH FLIGHT ATTENDANTS IN A LOUD ENOUGH VOICE SHE COULD BE HEARD IN THE COCKPIT. AT THIS TIME THE CAPTAIN DECLARED AN EMERGENCY AND THE FLIGHT DIVERTED TO CLE.