What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(-23) During the initial climb after takeoff from Minneapolis, Minnesota (kmsp), the crew was unable to retract the flaps. The crew elected to return to Minneapolis, Minnesota, and land. The aircraft landed safely, with flaps at twenty degrees on runway four without further incident. The company's chief pilot indicated that this is an "on-going problem" with CL-600S, "especially with N8515F." Incident was then discussed with company quality assurance personnel. He indicated that after landing, the company complied with airworthiness directive 98-20-01. The aircraft was then approved for return to service.
As the FAA filed it
(-23) DURING THE INITIAL CLIMB AFTER TAKEOFF FROM MINNEAPOLIS, MINNESOTA (KMSP), THE CREW WAS UNABLE TO RETRACT THE FLAPS. THE CREW ELECTED TO RETURN TO MINNEAPOLIS, MINNESOTA, AND LAND. THE AIRCRAFT LANDED SAFELY, WITH FLAPS AT TWENTY DEGREES ON RUNWAY FOUR WITHOUT FURTHER INCIDENT. THE COMPANY'S CHIEF PILOT INDICATED THAT THIS IS AN "ON-GOING PROBLEM" WITH CL-600S, "ESPECIALLY WITH N8515F." INCIDENT WAS THEN DISCUSSED WITH COMPANY QUALITY ASSURANCE PERSONNEL. HE INDICATED THAT AFTER LANDING, THE COMPANY COMPLIED WITH AIRWORTHINESS DIRECTIVE 98-20-01. THE AIRCRAFT WAS THEN APPROVED FOR RETURN TO SERVICE.