What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(-23) Passenger privacy data omitted accused of ringing his call button excessively thereby interfering with the flight attendants duties, FAR 121.580. This incident is not in any violation of any specific regulatory compliance. In captain privacy data omitted narrative the passenger privacy data omitted was not indicated as being drunk or abusive or disorderly. In captain privacy data omitted narrative privacy data omitted appears to be dissatisfied with the service. privacy data omitted Did not violate any specific regulation by ringing his call button excessively, therby interfering with the flight attendants ability to perform their duties and responsibilities. Part of a flight attendants duty is to answer the call button. What is excessively is a matter of option, not a regulatory standard. This incident is an air carrier customer relation problem not a FAR violation. Injury summary not known by ASI.
As the FAA filed it
(-23) PASSENGER ^PRIVACY DATA OMITT^ ACCUSED OF RINGING HIS CALL BUTTON EXCESSIVELY THEREBY INTERFERING WITH THE FLIGHT ATTENDANTS DUTIES, FAR 121.580. THIS INCIDENT IS NOT IN ANY VIOLATION OF ANY SPECIFIC REGULATORY COMPLIANCE. IN CAPTAIN ^PRIVACY D^ NARRATIVE THE PASSENGER ^PRIVACY DATA OMITT^ WAS NOT INDICATED AS BEING DRUNK OR ABUSIVE OR DISORDERLY. IN CAPTAIN ^PRIVACY D^ NARRATIVE ^PRIVACY DAT^ APPEARS TO BE DISSATISFIED WITH THE SERVICE. ^PRIVACY DAT^ DID NOT VIOLATE ANY SPECIFIC REGULATION BY RINGING HIS CALL BUTTON EXCESSIVELY, THERBY INTERFERING WITH THE FLIGHT ATTENDANTS ABILITY TO PERFORM THEIR DUTIES AND RESPONSIBILITIES. PART OF A FLIGHT ATTENDANTS DUTY IS TO ANSWER THE CALL BUTTON. WHAT IS EXCESSIVELY IS A MATTER OF OPTION, NOT A REGULATORY STANDARD. THIS INCIDENT IS AN AIR CARRIER CUSTOMER RELATION PROBLEM NOT A FAR VIOLATION. INJURY SUMMARY NOT KNOWN BY ASI.