What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(-23) On January 5, 2007, privacy data omitted was a passenger on southwest airlines flight 2128 from bur to oak. During the climb the crew reported moderate turbulence to socal. The flight arrived at oak at 1815 PST. At 2114 PST privacy data omitted called the NTSB cmctr to report that flight 2128 experienced a near miss incident after departing bur. On January 7, 2007, privacy data omitted went to the emergency room at California pacific medical center in san francisco and was diagnosed as having a rib fracture. The medical report was prepared at 1632 PST. On January 10, 2007, the NTSB interviewed privacy data omitted. privacy data omitted Described an after-takeoff turbulence event thusly: there was a loud bang and the plane swerved right with considerable thrust followed by a loud bang, the plane pulled and swerved left and the plane pulled aggressively up. During these gyrations passengers were screaming. privacy data omitted Claims she broke her rib during this turbulence event. privacy data omitted Has a broken rib. The location, date, and time when the break occurred cannot be substantiated. privacy data omitted Did not report her injury to the flight crew. No other flight 2128 passenger reported injuries or severe to exterme turbulence.
As the FAA filed it
(-23) ON JANUARY 5, 2007, ^PRIVACY DATA OMITTED^ WAS A PASSENGER ON SOUTHWEST AIRLINES FLIGHT 2128 FROM BUR TO OAK. DURING THE CLIMB THE CREW REPORTED MODERATE TURBULENCE TO SOCAL. THE FLIGHT ARRIVED AT OAK AT 1815 PST. AT 2114 PST ^PRIVACY DATA OMITTED^ CALLED THE NTSB CMCTR TO REPORT THAT FLIGHT 2128 EXPERIENCED A NEAR MISS INCIDENT AFTER DEPARTING BUR. ON JANUARY 7, 2007, ^PRIVACY DATA OMITTED^ WENT TO THE EMERGENCY ROOM AT CALIFORNIA PACIFIC MEDICAL CENTER IN SAN FRANCISCO AND WAS DIAGNOSED AS HAVING A RIB FRACTURE. THE MEDICAL REPORT WAS PREPARED AT 1632 PST. ON JANUARY 10, 2007, THE NTSB INTERVIEWED ^PRIVACY DATA OMITTED^. ^PRIVACY DATA OMITTED^ DESCRIBED AN AFTER-TAKEOFF TURBULENCE EVENT THUSLY: THERE WAS A LOUD BANG AND THE PLANE SWERVED RIGHT WITH CONSIDERABLE THRUST FOLLOWED BY A LOUD BANG, THE PLANE PULLED AND SWERVED LEFT AND THE PLANE PULLED AGGRESSIVELY UP. DURING THESE GYRATIONS PASSENGERS WERE SCREAMING. ^PRIVACY DATA OMITTED^ CLAIMS SHE BROKE HER RIB DURING THIS TURBULENCE EVENT. ^PRIVACY DATA OMITTED^ HAS A BROKEN RIB. THE LOCATION, DATE, AND TIME WHEN THE BREAK OCCURRED CANNOT BE SUBSTANTIATED. ^PRIVACY DATA OMITTED^ DID NOT REPORT HER INJURY TO THE FLIGHT CREW. NO OTHER FLIGHT 2128 PASSENGER REPORTED INJURIES OR SEVERE TO EXTERME TURBULENCE.