What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(-23) Southwest airlines flight 570, a Boeing B737-5H4 (N528SW) enroute from detroit (dtw) to nashville (bna) at 36,000 MSL experienced spider web cracking of the captain's (L-1) windshield outer pane with an associate arcing from the window heat elements. The aircraft executed an emergency descent and lost separation with N906TF, a CL60. Closest proximity was 100 feet vertical and 2.38 miles horizontal. The aircraft diverted into Indianapolis airport (ind) where it landed without incident at 2321 UTC. Maintenance removed and replaced the captain's windshield and window heat controller and the aircraft was returned to service.
As the FAA filed it
(-23) SOUTHWEST AIRLINES FLIGHT 570, A BOEING B737-5H4 (N528SW) ENROUTE FROM DETROIT (DTW) TO NASHVILLE (BNA) AT 36,000 MSL EXPERIENCED SPIDER WEB CRACKING OF THE CAPTAIN'S (L-1) WINDSHIELD OUTER PANE WITH AN ASSOCIATE ARCING FROM THE WINDOW HEAT ELEMENTS. THE AIRCRAFT EXECUTED AN EMERGENCY DESCENT AND LOST SEPARATION WITH N906TF, A CL60. CLOSEST PROXIMITY WAS 100 FEET VERTICAL AND 2.38 MILES HORIZONTAL. THE AIRCRAFT DIVERTED INTO INDIANAPOLIS AIRPORT (IND) WHERE IT LANDED WITHOUT INCIDENT AT 2321 UTC. MAINTENANCE REMOVED AND REPLACED THE CAPTAIN'S WINDSHIELD AND WINDOW HEAT CONTROLLER AND THE AIRCRAFT WAS RETURNED TO SERVICE.