What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(-23) 21A. After departure from ewr enroute to atl the coffee maker malfunctioned during the brewing process resulting in hot grounds being ejected and hitting a flight attendant. The injuries resulted in the pilot deciding to return to the departure airport, Newark. While unable to obtain any official medical reports from Continental regarding the exact categorization of the injuries, information obtained by privacy data omitted ASW-HU-COA-CMO-27 and forwarded to me, indicated the grounds covered the fa's right eye and face, resulting in blisters and burns (degree unknown) on her face and hands. 21B. The fa was treated/released at a local hospital. 32. Safety bulletin issued describing incident/s and advising actions to take while brewing coffee to avoid injuries. Also, new coffee bag materials are be utilized lessening the likelihood of recurrence. In addition, cala is working on designing a shield to prevent coffee grounds from being ejected.
As the FAA filed it
(-23) 21A. AFTER DEPARTURE FROM EWR ENROUTE TO ATL THE COFFEE MAKER MALFUNCTIONED DURING THE BREWING PROCESS RESULTING IN HOT GROUNDS BEING EJECTED AND HITTING A FLIGHT ATTENDANT. THE INJURIES RESULTED IN THE PILOT DECIDING TO RETURN TO THE DEPARTURE AIRPORT, NEWARK. WHILE UNABLE TO OBTAIN ANY OFFICIAL MEDICAL REPORTS FROM CONTINENTAL REGARDING THE EXACT CATEGORIZATION OF THE INJURIES, INFORMATION OBTAINED BY ^PRIVACY DATA OMITTED^ ASW-HU-COA-CMO-27 AND FORWARDED TO ME, INDICATED THE GROUNDS COVERED THE FA'S RIGHT EYE AND FACE, RESULTING IN BLISTERS AND BURNS (DEGREE UNKNOWN) ON HER FACE AND HANDS. 21B. THE FA WAS TREATED/RELEASED AT A LOCAL HOSPITAL. 32. SAFETY BULLETIN ISSUED DESCRIBING INCIDENT/S AND ADVISING ACTIONS TO TAKE WHILE BREWING COFFEE TO AVOID INJURIES. ALSO, NEW COFFEE BAG MATERIALS ARE BE UTILIZED LESSENING THE LIKELIHOOD OF RECURRENCE. IN ADDITION, CALA IS WORKING ON DESIGNING A SHIELD TO PREVENT COFFEE GROUNDS FROM BEING EJECTED.
Other reports on N63305 · 1
Matched to the same aircraft by N-number and date.