What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
November 23, 2010, skywest ship N614SK, flight number 4543, scheduled as service from Salt Lake City International to Oklahoma city will rogers world airport, was damaged by the ground tug during push back from the jet bridge at approximately 23:00 in the evening. The aircraft and the tug slid on the ice and the tug slid to the starboard side of the aircraft. Once the aircraft nose steering system was against the stops, the tow bar pins sheared. The tug continued sliding and impacted the aircraft between fuselage station 364 and fuselage station 409, puncturing the skin at right hand stringers S20R (production lap seam) and S19R. The puncture severed S19R completely damaging several wire bundles inside the fuselage.
As the FAA filed it
NOVEMBER 23, 2010, SKYWEST SHIP N614SK, FLIGHT NUMBER 4543, SCHEDULED AS SERVICE FROM SALT LAKE CITY INTERNATIONAL TO OKLAHOMA CITY WILL ROGERS WORLD AIRPORT, WAS DAMAGED BY THE GROUND TUG DURING PUSH BACK FROM THE JET BRIDGE AT APPROXIMATELY 23:00 IN THE EVENING. THE AIRCRAFT AND THE TUG SLID ON THE ICE AND THE TUG SLID TO THE STARBOARD SIDE OF THE AIRCRAFT. ONCE THE AIRCRAFT NOSE STEERING SYSTEM WAS AGAINST THE STOPS, THE TOW BAR PINS SHEARED. THE TUG CONTINUED SLIDING AND IMPACTED THE AIRCRAFT BETWEEN FUSELAGE STATION 364 AND FUSELAGE STATION 409, PUNCTURING THE SKIN AT RIGHT HAND STRINGERS S20R (PRODUCTION LAP SEAM) AND S19R. THE PUNCTURE SEVERED S19R COMPLETELY DAMAGING SEVERAL WIRE BUNDLES INSIDE THE FUSELAGE.