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20110212002669I

Incident · Minor damage
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FAA incident report · Airbus A320-214 · San Francisco, CA · February 12, 2011

FAA Aviation Safety Information Portal

© OpenStreetMap
Date
February 12, 2011 · 09:52 local
Place
San Francisco, CA
Airport
Sfo Internatiional
Phase of flight
Ground/Ramp/Ma
Operating rules
Air carrier (Part 121)
Operator
VQIA
Damage
Minor damage
Aircraft
N835VA
Reported as
Airbus A320-214
Reported engine
CFM International CFM56-5B4
People aboard
121
Fatal injuries
0
Other injuries
0
Pilot’s flight hours
0 total0 in this make and model0 in the last 90 days
N835VARegistration cancelled Mar 15, 2023 · Airbus A320-214S/N 4448 · Built 2010Airframe modelAirbus A320-214Engine modelCFM International CFM56-5B4 seriesTurbo-fan

From the FAA’s Accident/Incident Data System (AIDS), through its Aviation Safety Information Portal, as reported. The NTSB investigates accidents separately, and its record of an accident is the fuller one. The aircraft is matched to the registry by N-number and event date, checked against the reported make and model; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

What happened

The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.

Menzies aviation ground handling services pushed vqia flight 300 from gate A3 with two wing walkers at 0952 hours. Menzies aviation ramp check at 1030 hours found what appeared to be aircraft related debris on the ground and advised virgin america customer service supervision. Customer service viewed airport safety video at the airport safety center to confirm right wing tip contacted portable maintenance stand on push back. Customer service advised virgin america operation control center (occ) of findings. Occ advised flight 300 via acars communication of suspected ground damage and flight returned to sfo. Flight 300 landed sfo approximately 1240 hours and taken out of service. Virgin america maintenance found damaged right hand wing tip fence. Damage was evaluated per structural repair manual (srm) 57-31-22. Further inspection of area, revealed no additional damage noted. To facilitate aircraft return to service, maintenance removed right hand wing tip fence per configuration deviation list (cdl) 57-01-02 and returned aircraft to service. Corrective action:action was limited to reviews and leadership training of menzies aviation ground handling services, front line managers. No formal training changes at this time.

As the FAA filed it

MENZIES AVIATION GROUND HANDLING SERVICES PUSHED VQIA FLIGHT 300 FROM GATE A3 WITH TWO WING WALKERS AT 0952 HOURS. MENZIES AVIATION RAMP CHECK AT 1030 HOURS FOUND WHAT APPEARED TO BE AIRCRAFT RELATED DEBRIS ON THE GROUND AND ADVISED VIRGIN AMERICA CUSTOMER SERVICE SUPERVISION. CUSTOMER SERVICE VIEWED AIRPORT SAFETY VIDEO AT THE AIRPORT SAFETY CENTER TO CONFIRM RIGHT WING TIP CONTACTED PORTABLE MAINTENANCE STAND ON PUSH BACK. CUSTOMER SERVICE ADVISED VIRGIN AMERICA OPERATION CONTROL CENTER (OCC) OF FINDINGS. OCC ADVISED FLIGHT 300 VIA ACARS COMMUNICATION OF SUSPECTED GROUND DAMAGE AND FLIGHT RETURNED TO SFO. FLIGHT 300 LANDED SFO APPROXIMATELY 1240 HOURS AND TAKEN OUT OF SERVICE. VIRGIN AMERICA MAINTENANCE FOUND DAMAGED RIGHT HAND WING TIP FENCE. DAMAGE WAS EVALUATED PER STRUCTURAL REPAIR MANUAL (SRM) 57-31-22. FURTHER INSPECTION OF AREA, REVEALED NO ADDITIONAL DAMAGE NOTED. TO FACILITATE AIRCRAFT RETURN TO SERVICE, MAINTENANCE REMOVED RIGHT HAND WING TIP FENCE PER CONFIGURATION DEVIATION LIST (CDL) 57-01-02 AND RETURNED AIRCRAFT TO SERVICE. CORRECTIVE ACTION:ACTION WAS LIMITED TO REVIEWS AND LEADERSHIP TRAINING OF MENZIES AVIATION GROUND HANDLING SERVICES, FRONT LINE MANAGERS.NO FORMAL TRAINING CHANGES AT THIS TIME.