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20110616013309A

Accident · Substantial damage
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FAA accident report · Boeing 757-222 · San Franciscio, CA · June 16, 2011

FAA Aviation Safety Information PortalNTSB investigation search

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Date
June 16, 2011 · 17:58 local
Place
San Franciscio, CA
Airport
San Francisco International
Phase of flight
Ground/Ramp/Ma
Operating rules
Air carrier (Part 121)
Operator
UALA
Damage
Substantial damage
Aircraft
N571UA
Reported as
Boeing 757-222
Reported engine
Pratt & Whitney PW2040
People aboard
156
Fatal injuries
0
Other injuries
0
Pilot’s certificate
Airline transport
Pilot’s flight hours
13,678 total2,949 in this make and model148 in the last 90 days
N571UARegistration cancelled Mar 20, 2018 · Boeing 767-300S/N 27311Airframe modelBoeing 767-300

From the FAA’s Accident/Incident Data System (AIDS), through its Aviation Safety Information Portal, as reported. The NTSB investigates accidents separately, and its record of an accident is the fuller one. The aircraft is matched to the registry by N-number and event date, checked against the reported make and model; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

What happened

The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.

On June 16, 2011 at approximately 17:58 LCL a B-757 operated by united airlines sustained substantial damage during push back from gate 73 at San Francisco International Airport, (ksfo). The flight crew reported that they had completed the before push back checklist and had received a clearance from ramp control. The captain released the brakes and informed the ground crew that they were cleared to push back. The standard operating procedure for the ground crew is to signal the boarding bridge operator to retract the bridge and begin the push back when the bridge was clear of the aircraft. The ground crew reportedly failed to signal the bridge operator and began the push back with the boarding bridge in contact with the aircraft. The bridge ramp punctured the fuselage tearing a gash in the skin 3-4 inches deep on the left side forward of door 2L to approximately fuselage station 520 damaging two fuselage ribs. The ground crew tug driver stated that he heard the loading bridge warning bell sounding which indicated to him that the loading bridge was cleared of the aircraft. There was no emergency evacuation or injuries and passengers exited normally by portable stairs from the right side of the aircraft.

As the FAA filed it

ON JUNE 16, 2011 AT APPROXIMATELY 17:58 LCL A B-757 OPERATED BY UNITED AIRLINES SUSTAINED SUBSTANTIAL DAMAGE DURING PUSH BACK FROM GATE 73 AT SAN FRANCISCO INTERNATIONAL AIRPORT, (KSFO). THE FLIGHT CREW REPORTED THAT THEY HAD COMPLETED THE BEFORE PUSH BACK CHECKLIST AND HAD RECEIVED A CLEARANCE FROM RAMP CONTROL. THE CAPTAIN RELEASED THE BRAKES AND INFORMED THE GROUND CREW THAT THEY WERE CLEARED TO PUSH BACK. THE STANDARD OPERATING PROCEDURE FOR THE GROUND CREW IS TO SIGNAL THE BOARDING BRIDGE OPERATOR TO RETRACT THE BRIDGE AND BEGIN THE PUSH BACK WHEN THE BRIDGE WAS CLEAR OF THE AIRCRAFT. THE GROUND CREW REPORTEDLY FAILED TO SIGNAL THE BRIDGE OPERATOR AND BEGAN THE PUSH BACK WITH THE BOARDING BRIDGE IN CONTACT WITH THE AIRCRAFT. THE BRIDGE RAMP PUNCTURED THE FUSELAGE TEARING A GASH IN THE SKIN 3-4 INCHES DEEP ON THE LEFT SIDE FORWARD OF DOOR 2L TO APPROXIMATELY FUSELAGE STATION 520 DAMAGING TWO FUSELAGE RIBS. THE GROUND CREW TUG DRIVER STATED THAT HE HEARD THE LOADING BRIDGE WARNING BELL SOUNDING WHICH INDICATED TO HIM THAT THE LOADING BRIDGE WAS CLEARED OF THE AIRCRAFT. THERE WAS NO EMERGENCY EVACUATION OR INJURIES AND PASSENGERS EXITED NORMALLY BY PORTABLE STAIRS FROM THE RIGHT SIDE OF THE AIRCRAFT.