From the FAA’s Accident/Incident Data System (AIDS), through its Aviation Safety Information Portal, as reported. The NTSB investigates accidents separately, and its record of an accident is the fuller one. The aircraft is matched to the registry by N-number and event date, checked against the reported make and model; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.
What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
11/06/2012CHARLESTON airport, WV (crw): psa airlines (vnaa) flight 2375, a CRJ2, diverted and landed on runway 23 due to a cracked windshield. The ARFF responded and the aircraft taxied to the ramp without incidentcrew stated while enroute at FL340 they received a "windshield heat fail" message and shortly after the windshield cracked
As the FAA filed it
11/06/2012CHARLESTON AIRPORT, WV (CRW): PSA AIRLINES (VNAA) FLIGHT 2375, A CRJ2, DIVERTED AND LANDED ON RUNWAY 23 DUE TO A CRACKED WINDSHIELD. THE ARFF RESPONDED AND THE AIRCRAFT TAXIED TO THE RAMP WITHOUT INCIDENTCREW STATED WHILE ENROUTE AT FL340 THEY RECEIVED A "WINDSHIELD HEAT FAIL" MESSAGE AND SHORTLY AFTER THE WINDSHIELD CRACKED