What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
The aircraft was parked at gate H3 of the msp airport terminal 2 (humphrey terminal). Deicing operations to remove frost were in process when a portion of the deice truck struck the #2 engine shroud. The incident occurred while the aircraft was stationary and fully boarded with passengers prior to a scheduled revenue flight. No injuries to any ground personnel, crewmembers, or passengers were reported. At the time of the incident, the jetbridge was still in place and up to the aircraft.
As the FAA filed it
THE AIRCRAFT WAS PARKED AT GATE H3 OF THE MSP AIRPORT TERMINAL 2 (HUMPHREY TERMINAL). DEICING OPERATIONS TO REMOVE FROST WERE IN PROCESS WHEN A PORTION OF THE DEICE TRUCK STRUCK THE #2 ENGINE SHROUD.THE INCIDENT OCCURRED WHILE THE AIRCRAFT WAS STATIONARY AND FULLY BOARDED WITH PASSENGERS PRIOR TO A SCHEDULED REVENUE FLIGHT. NO INJURIES TO ANY GROUND PERSONNEL, CREWMEMBERS, OR PASSENGERS WERE REPORTED.AT THE TIME OF THE INCIDENT, THE JETBRIDGE WAS STILL IN PLACE AND UP TO THE AIRCRAFT.