What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
On 2/20/2013, the cvg FSDO was notified of a flight attendant that had injured herself by falling out of the fwd/right right service door of the aircraft.
After follow-up, it was found that the flight attendant had fallen out of the service door due to trying to reach for a passengers paperwork in row 1A that had blown away due to the door opening and gusting winds.. The flight attendant stepped back and lost her balance, tripping over bags of ice placed in the galley by ramp personnel just prior.
The bags of ice had been requested by the flight attendant to be brought to the aircraft by the flight attendant.
The flight attendant fell to the ground landing on her side/back, also hitting her head.
The captain and first officer assisted her while the ramp agent called paramedics.
The flight attendant was able to walk to the ambulance on her own and was transported to the hospital where it was determined that she had suffered a thoracic fracture to the 12th vertebrae.
Reviewed 03/06/2013. Jeb.
As the FAA filed it
ON 2/20/2013, THE CVG FSDO WAS NOTIFIED OF A FLIGHT ATTENDANT THAT HAD INJURED HERSELF BY FALLING OUT OF THE FWD/RIGHT RIGHT SERVICE DOOR OF THE AIRCRAFT.
AFTER FOLLOW-UP, IT WAS FOUND THAT THE FLIGHT ATTENDANT HAD FALLEN OUT OF THE SERVICE DOOR DUE TO TRYING TO REACH FOR A PASSENGERS PAPERWORK IN ROW 1A THAT HAD BLOWN AWAY DUE TO THE DOOR OPENING AND GUSTING WINDS.. THE FLIGHT ATTENDANT STEPPED BACK AND LOST HER BALANCE, TRIPPING OVER BAGS OF ICE PLACED IN THE GALLEY BY RAMP PERSONNEL JUST PRIOR.
THE BAGS OF ICE HAD BEEN REQUESTED BY THE FLIGHT ATTENDANT TO BE BROUGHT TO THE AIRCRAFT BY THE FLIGHT ATTENDANT.
THE FLIGHT ATTENDANT FELL TO THE GROUND LANDING ON HER SIDE/BACK, ALSO HITTING HER HEAD.
THE CAPTAIN AND FIRST OFFICER ASSISTED HER WHILE THE RAMP AGENT CALLED PARAMEDICS.
THE FLIGHT ATTENDANT WAS ABLE TO WALK TO THE AMBULANCE ON HER OWN AND WAS TRANSPORTED TO THE HOSPITAL WHERE IT WAS DETERMINED THAT SHE HAD SUFFERED A THORACIC FRACTURE TO THE 12TH VERTEBRAE.
REVIEWED 03/06/2013. JEB.
NTSB investigation
The NTSB’s investigation of this event, with its probable cause and findings. Matched to this report by N-number and date.