What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
Access panel 170AB, a lower hinged access panel, departed the aircraft as it climbed through 10,000 feet. Maintenance access panel 170AB had previously been opened to perform an ocip block 5 inspection. Upon completion of the inspection, operational checks were completed in accordance with manufacturers instructions; however, the panel was only secured by the technician with 2 of 30, dzus 1/4 fasteners.
Prior to completion of the operational checks the aircraft had to be repositioned, so the panel was only secured with two of the fasteners and the technician did not return to complete the installation of the remaining fasteners once the operational checks were completed.
The final return to service statement was made on the maintenance transaction report following the operational checks by the repair station inspector. The unsecured panel fasteners were not noticed during this final inspection and return to service.
The aircraft was then dispatched two days later on a flight to retrieve passengers. During the climbout the pilots reported an airframe vibration and then heard the panel separate from the aircraft. The aircraft returned to pym. The panel was not located. Local police and airport authorities were notified.
As the FAA filed it
ACCESS PANEL 170AB, A LOWER HINGED ACCESS PANEL, DEPARTED THE AIRCRAFT AS IT CLIMBED THROUGH 10,000 FEET. MAINTENANCE ACCESS PANEL 170AB HAD PREVIOUSLY BEEN OPENED TO PERFORM AN OCIP BLOCK 5 INSPECTION. UPON COMPLETION OF THE INSPECTION, OPERATIONAL CHECKS WERE COMPLETED IN ACCORDANCE WITH MANUFACTURERS INSTRUCTIONS; HOWEVER, THE PANEL WAS ONLY SECURED BY THE TECHNICIAN WITH 2 OF 30, DZUS 1/4 FASTENERS.
PRIOR TO COMPLETION OF THE OPERATIONAL CHECKS THE AIRCRAFT HAD TO BE REPOSITIONED, SO THE PANEL WAS ONLY SECURED WITH TWO OF THE FASTENERS AND THE TECHNICIAN DID NOT RETURN TO COMPLETE THE INSTALLATION OF THE REMAINING FASTENERS ONCE THE OPERATIONAL CHECKS WERE COMPLETED.
THE FINAL RETURN TO SERVICE STATEMENT WAS MADE ON THE MAINTENANCE TRANSACTION REPORT FOLLOWING THE OPERATIONAL CHECKS BY THE REPAIR STATION INSPECTOR. THE UNSECURED PANEL FASTENERS WERE NOT NOTICED DURING THIS FINAL INSPECTION AND RETURN TO SERVICE.
THE AIRCRAFT WAS THEN DISPATCHED TWO DAYS LATER ON A FLIGHT TO RETRIEVE PASSENGERS. DURING THE CLIMBOUT THE PILOTS REPORTED AN AIRFRAME VIBRATION AND THEN HEARD THE PANEL SEPARATE FROM THE AIRCRAFT. THE AIRCRAFT RETURNED TO PYM. THE PANEL WAS NOT LOCATED. LOCAL POLICE AND AIRPORT AUTHORITIES WERE NOTIFIED.