What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
At approximately 1910 on may 2, 2017, jetblue airways flight 1317 en-route from Boston, MA to John F. Kennedy International Airport, new york, NY encountered turbulence.
Summary of events:
Inflight- all three flight attendants described the climb out as slightly bumpy with mild turbulence. When the aircraft reached 10,000 feet, they remained in their jumpseats for a few additional minutes. After the flight smoothed out, all three flight attendants got out of their jumpseats. As soon as they were up and beginning service, the aircraft began to shake violently and made a jerk that lifted them off of their feet. Flight attendant # 3 was in the aft galley and was tossed in the air and landed on her right ankle. Flight attendant # 3 advised other crewmembers that her ankle was broken. (Exhibit-1)
Flight crew- there was no convective activity reported and the onboard weather radar was on and not displaying any weather returns. Approaching level off at 14,000 feet they experienced 1-2 seconds of moderate turbulence. A couple of seconds later, flight attendant # 1 reported that flight attendant had injured her leg and needed medical assistance. The remainder of the flight was uneventful and medical personnel met the aircraft at the gate at jfk. (Exhibit-2)
Dispatch- based on information provided by jetblue and NWS there were no remarks in the dispatch release regarding turbulence. There was no communication regarding turbulence prior to the accident. There is a sig weather chart that indicated turbulence at FL240, sigmets were issued, but not inclusive of the area.
(Exhibit-3)
Maintenance- there were no related systems on deferral. The jetblue safety department did remove and read the CVR and dfdr. The dfdr indicated a lateral acceleration inspection was accomplished
Iaw amm 05-51-44-200-001-A, with no defects noted. (Exhibit-4)
Flight attendant injury- flight attendant # 3, who sustained the injury reported she realized her ankle was hurt as her foot was facing opposite of her leg and there was a pool of blood around her ankle. She crawled to row 25 abc and hoisted herself into the row of seats. Upon arrival to jfk, aircraft was met by police and EMS. Flight attendant # 3 was transported to hospital and surgery was performed on her right ankle. She is currently in a cast and non-weight bearing for five weeks. Follow-up doctor appoint is scheduled for 5/26/2017. (Exhibit-5)
As the FAA filed it
AT APPROXIMATELY 1910 ON MAY 2, 2017, JETBLUE AIRWAYS FLIGHT 1317 EN-ROUTE FROM BOSTON, MA TO JOHN F. KENNEDY INTERNATIONAL AIRPORT, NEW YORK, NY ENCOUNTERED TURBULENCE.
SUMMARY OF EVENTS:
INFLIGHT- ALL THREE FLIGHT ATTENDANTS DESCRIBED THE CLIMB OUT AS SLIGHTLY BUMPY WITH MILD TURBULENCE. WHEN THE AIRCRAFT REACHED 10,000 FEET, THEY REMAINED IN THEIR JUMPSEATS FOR A FEW ADDITIONAL MINUTES. AFTER THE FLIGHT SMOOTHED OUT, ALL THREE FLIGHT ATTENDANTS GOT OUT OF THEIR JUMPSEATS. AS SOON AS THEY WERE UP AND BEGINNING SERVICE, THE AIRCRAFT BEGAN TO SHAKE VIOLENTLY AND MADE A JERK THAT LIFTED THEM OFF OF THEIR FEET. FLIGHT ATTENDANT # 3 WAS IN THE AFT GALLEY AND WAS TOSSED IN THE AIR AND LANDED ON HER RIGHT ANKLE. FLIGHT ATTENDANT # 3 ADVISED OTHER CREWMEMBERS THAT HER ANKLE WAS BROKEN. (EXHIBIT-1)
FLIGHT CREW- THERE WAS NO CONVECTIVE ACTIVITY REPORTED AND THE ONBOARD WEATHER RADAR WAS ON AND NOT DISPLAYING ANY WEATHER RETURNS. APPROACHING LEVEL OFF AT 14,000 FEET THEY EXPERIENCED 1-2 SECONDS OF MODERATE TURBULENCE. A COUPLE OF SECONDS LATER, FLIGHT ATTENDANT # 1 REPORTED THAT FLIGHT ATTENDANT HAD INJURED HER LEG AND NEEDED MEDICAL ASSISTANCE. THE REMAINDER OF THE FLIGHT WAS UNEVENTFUL AND MEDICAL PERSONNEL MET THE AIRCRAFT AT THE GATE AT JFK. (EXHIBIT-2)
DISPATCH- BASED ON INFORMATION PROVIDED BY JETBLUE AND NWS THERE WERE NO REMARKS IN THE DISPATCH RELEASE REGARDING TURBULENCE. THERE WAS NO COMMUNICATION REGARDING TURBULENCE PRIOR TO THE ACCIDENT. THERE IS A SIG WEATHER CHART THAT INDICATED TURBULENCE AT FL240, SIGMETS WERE ISSUED, BUT NOT INCLUSIVE OF THE AREA.
(EXHIBIT-3)
MAINTENANCE- THERE WERE NO RELATED SYSTEMS ON DEFERRAL. THE JETBLUE SAFETY DEPARTMENT DID REMOVE AND READ THE CVR AND DFDR. THE DFDR INDICATED A LATERAL ACCELERATION INSPECTION WAS ACCOMPLISHED
IAW AMM 05-51-44-200-001-A, WITH NO DEFECTS NOTED. (EXHIBIT-4)
FLIGHT ATTENDANT INJURY- FLIGHT ATTENDANT # 3, WHO SUSTAINED THE INJURY REPORTED SHE REALIZED HER ANKLE WAS HURT AS HER FOOT WAS FACING OPPOSITE OF HER LEG AND THERE WAS A POOL OF BLOOD AROUND HER ANKLE. SHE CRAWLED TO ROW 25 ABC AND HOISTED HERSELF INTO THE ROW OF SEATS. UPON ARRIVAL TO JFK, AIRCRAFT WAS MET BY POLICE AND EMS. FLIGHT ATTENDANT # 3 WAS TRANSPORTED TO HOSPITAL AND SURGERY WAS PERFORMED ON HER RIGHT ANKLE. SHE IS CURRENTLY IN A CAST AND NON-WEIGHT BEARING FOR FIVE WEEKS. FOLLOW-UP DOCTOR APPOINT IS SCHEDULED FOR 5/26/2017. (EXHIBIT-5)
NTSB investigation
The NTSB’s investigation of this event, with its probable cause and findings. Matched to this report by N-number and date.
Other reports on N595JB · 1
Matched to the same aircraft by N-number and date.