ANC15MA041

NTSB accident investigation · Dehavilland DHC-3 · Ketchikan, AK · June 25, 2015

Accident · FatalClass 1 · MajorFinal report
Date
June 25, 2015, 12:15 local (20:15 UTC)
Place
Ketchikan, AK
Injuries
9 fatal
Damage
Substantial damage
Phase of flight
Enroute
Aircraft
N270PADehavilland DHC-3
Defining event
Enroute-cruise: Controlled flight into terr/obj (CFIT)
Weather
Visual (VMC) · Day
Status
Completed · report May 17, 2017
Report
Board-adopted at Board Meeting
Investigation class
Class 1
NTSB office
Alaska Regional Office
Parties
Hartzell Propeller, Promech Air, Federal Aviation Administration, Genesys Aerosystems, Holland America Group
Safety recommendations
Yes
Case key
91435

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

(1) the pilot's decision to continue visual flight into an area of instrument meteorological conditions, which resulted in his geographic disorientation and controlled flight into terrain; and (2) Promech's company culture, which tacitly endorsed flying in hazardous weather and failed to manage the risks associated with the competitive pressures affecting Ketchikan-area air tour operators; its lack of a formal safety program; and its inadequate operational control of flight releases.

Findings · 9

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

Culture: safetyOrganizational issues › Management · OperatorDehavilland DHC-3: 1 caseAll aircraft: 11 casesProbable cause
Culture: pressures/demandsOrganizational issues › Management · OperatorDehavilland DHC-3: 1 caseAll aircraft: 5 casesProbable cause
Culture: standard operating practicesOrganizational issues › Management · OperatorDehavilland DHC-3: 1 caseAll aircraft: 10 casesProbable cause
Oversight: oversight of operationOrganizational issues › Support/oversight/monitoring · OperatorDehavilland DHC-3: 1 caseAll aircraft: 61 casesProbable cause
Ceiling/visibility/precipEnvironmental issues › Conditions/weather/phenomena · Decision related to conditionDehavilland DHC-3: 1 caseAll aircraft: 65 casesProbable cause

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

The Safety Board's full report is available at http://www.ntsb.gov/investigations/AccidentReports/Pages/aviation.aspx. The Aircraft Accident Report number is NTSB/AAR-17/02. On June 25, 2015, about 1215 Alaska daylight time, a single-engine, turbine-powered, float-equipped de Havilland DHC-3 (Otter) airplane, N270PA, collided with mountainous, tree-covered terrain about 24 miles east-northeast of Ketchikan, Alaska. The commercial pilot and eight passengers sustained fatal injuries, and the airplane was destroyed. The airplane was owned by Pantechnicon Aviation, of Minden, Nevada, and operated by Promech Air, Inc., of Ketchikan. The flight was conducted under the provisions of 14 Code of Federal Regulations Part 135 as an on-demand sightseeing flight; a company visual flight rules flight plan (by which the company performed its own flight-following) was in effect. Marginal visual flight rules conditions were reported in the area at the time of the accident. The flight departed about 1207 from Rudyerd Bay about 44 miles east-northeast of Ketchikan and was en route to the operator's base at the Ketchikan Harbor Seaplane Base, Ketchikan.

Factual narrative

The Safety Board's full report is available at http://www.ntsb.gov/investigations/AccidentReports/Pages/aviation.aspx. The Aircraft Accident Report number is NTSB/AAR-17/02. On June 25, 2015, about 1215 Alaska daylight time, a single-engine, turbine-powered, float-equipped de Havilland DHC-3 (Otter) airplane, N270PA, collided with mountainous, tree-covered terrain about 24 miles east-northeast of Ketchikan, Alaska. The commercial pilot and eight passengers sustained fatal injuries, and the airplane was destroyed. The airplane was owned by Pantechnicon Aviation, of Minden, Nevada, and operated by Promech Air, Inc., of Ketchikan. The flight was conducted under the provisions of 14 Code of Federal Regulations Part 135 as an on-demand sightseeing flight; a company visual flight rules flight plan (by which the company performed its own flight-following) was in effect. Marginal visual flight rules conditions were reported in the area at the time of the accident. The flight departed about 1207 from Rudyerd Bay about 44 miles east-northeast of Ketchikan and was en route to the operator's base at the Ketchikan Harbor Seaplane Base, Ketchikan.

Aircraft

Registration
N270PA
Reported as
Dehavilland DHC-3
Category
Airplane
Serial number
270
Built
1958
Airframe hours
24,439.5
Engine
turbo prop
Damage
Substantial damage
Flight
Part 135
Operator
Promech Air, Inc.
Registered owner
Pantechnicon Aviation Ltd
Airworthiness certificate
Standard, Normal
Last inspection
AAIP · June 10, 2015
Departed
Ketchikan, AK
Destination
Ketchikan, AK
Flight plan
Company VFR
Equipment
Electronic primary flight display, Electronic multifunction display, ADS-B

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
64
Injuries
Fatal
Certificate
Commercial
Airplane ratings
Single-engine land, Single-engine sea
Instrument ratings
Airplane
Medical
Class 2, Without waivers/limitations
Seat
Left
Restraint
3-point
Toxicology
Performed
Flight hours
3,912 total · 37 in this make and model · 3,912 as pilot in command · 153 in the last 90 days · 91 in the last 30 days · 3 in the last 24 hours

Weather

Conditions
Visual (VMC) · Day
Wind
130° at 15 knots, gusting 23
Visibility
6 statute miles
Lowest ceiling
1,200 ft broken
Temperature
61 °F, dew point 57 °F
Altimeter
29.90 inHg
Observed at
KTN, 24 nm away

Docket · 59

The files NTSB released with the investigation on March 21, 2017, on NTSB’s docket system: statements, records, photos and specialists’ reports.

Cockpit Displays – Recorded Flight Data - Specialist's Factual ReportItem 1 · .PDF · 11 photos · 4.1 MBCockpit Displays – Recorded Flight Data - Attachment 1 (IDU 36519 AC.DAT File)Item 2 · .TXT · 2 KBCockpit Displays – Recorded Flight Data - Attachment 2 (IDU 34790 AC.DAT File)Item 3 · .TXT · 2 KBCockpit Displays – Recorded Flight Data - Attachment 3 (IDU 36519 SETTINGS.DAT File)Item 4 · .TXTCockpit Displays – Recorded Flight Data - Attachment 4 (IDU 34790 AC.DAT File)Item 5 · .TXT · 1 KBCockpit Displays – Recorded Flight Data - Attachment 5 (Tabular Data)Item 6 · .CSV · 1.3 MBCockpit Displays – Recorded Flight Data – Addendum 1Item 7 · .PDF · 22 KBCockpit Displays – Recorded Flight Data – Addendum 1 - Attachment 1 (Tabular Data)Item 8 · .CSV · 12 KBPersonal Electronic Devices and Cameras - Group Chairman's Factual ReportItem 9 · .PDF · 3.5 MBCockpit Displays – Recorded Flight Data Replay - Specialist's Study ReportItem 10 · .PDF · 101 KBCockpit Displays – Recorded Flight Data Replay - Specialist's Study Report - Attachment 1 (Quicktime Movie)Item 11 · .PDF · 193 KBAirworthiness Group Chairman's Factual ReportItem 12 · .PDF · 351 KBAirworthiness Group Chairman's Factual Report - Appendix A - FiguresItem 13 · .PDF · 6 photos · 754 KBAirworthiness Group Chairman's Factual Report - Attachment 1 - Maintenance RecordsItem 14 · .PDF · 8.2 MBAirworthiness Group Chairman's Factual Report - Attachment 2 - Operations SpecificationsItem 15 · .PDF · 2.7 MBAirworthiness Group Chairman's Factual Report - Attachment 3 - Engine ReportItem 16 · .PDF · 3.2 MBAirworthiness Group Chairman's Factual Report - Attachment 4 - Propeller ReportItem 17 · .PDF · 1.2 MBSurvival Factors 6 – Survival Factors Specialist's Factual ReportItem 18 · .PDF · 3.3 MBSurvival Factors 6 - Attachment 1 - Photographs Exemplar AirplaneItem 19 · .PDF · 524 KBOperations and Human Performance Factual ReportItem 20 · .PDF · 10 photos · 1.3 MBOperations & Human Performance Factual - Attachment 01 - Interview SummariesItem 21 · .PDF · 2.2 MBOperations & Human Performance Factual - Attachment 02 - Passenger Photos Taken from Preceding AirplaneItem 22 · .PDF · 14 photos · 985 KBOperations & Human Performance Factual - Attachment 03 - Photos Taken by a Passenger on the Pilot's 0800 TourItem 23 · .PDF · 29 photos · 1.6 MBOperations & Human Performance Factual - Attachment 04 - Photos Taken by a Weather Camera Installation in Behm CanalItem 24 · ZIP · 8.8 MBOperations & Human Performance Factual - Attachment 05 - ADS-B Traffic near Ketchikan on the Morning of the AccidentItem 25 · .CSV · 5.6 MBOperations & Human Performance Factual - Attachment 06 - Chelton Animation ReplayItem 26 · .PDF · 191 KBOperations & Human Performance Factual - Attachment 07 - Pilot Training RecordsItem 27 · .PDF · 307 KBOperations & Human Performance Factual - Attachment 08 - Photos of Pilot's Recent Logbook EntriesItem 28 · .PDF · 1.3 MBOperations & Human Performance Factual - Attachment 09 - Pilot's Flight and Duty LogItem 29 · .PDF · 28 KBOperations & Human Performance Factual - Attachment 10 - Scheduler's Flight LogItem 30 · .PDF · 465 KBOperations & Human Performance Factual - Attachment 11 - Promech General Operations Manual ExcerptsItem 31 · .PDF · 171 KBOperations & Human Performance Factual - Attachment 12 - Chelton Users Manual ExcerptsItem 32 · .PDF · 1.5 MBOperations & Human Performance Factual - Attachment 13 - Photo of TAWS Inhibit Switch PositionItem 33 · .PDF · 1 photo · 224 KBOperations & Human Performance Factual - Attachment 14 - Investigator Photos of Terrain SurroundingItem 34 · .PDF · 4 photos · 387 KBOperations & Human Performance Factual - Attachment 15 - Safety Reporting Forms from GOMItem 35 · .PDF · 51 KBOperations & Human Performance Factual - Attachment 16 - Promech CFIT ManualItem 36 · .PDF · 1.5 MBOperations & Human Performance Factual - Attachment 17 - Medallion Foundation CFIT Training Sign-In LogItem 37 · .PDF · 84 KBOperations & Human Performance Factual - Attachment 18 - Photos of Medallion Foundation Approved Training Device (ATD)Item 38 · .PDF · 10 photos · 1.9 MBOperations & Human Performance Factual - Attachment 19 - Promech Operations Specifications A008Item 39 · .PDF · 1.5 MBOperations & Human Performance Factual - Attachment 20 - Taquan Air Risk Assessment Form and Cue Based Training AidItem 40 · .PDF · 1.2 MBOperations & Human Performance Factual - Attachment 21 - FAA Capstone Program Phase II Baseline ReportItem 41 · .PDF · 5.2 MBOperations & Human Performance Factual - Attachment 22 - FAA Capstone Program Phase II Implementation and Impact AssessmentItem 42 · .PDF · 7.2 MBOperations & Human Performance Factual - Attachment 23 - Initial Pilot Statements from PromechItem 43 · .PDF · 124 KBMeteorology Factual ReportItem 44 · .PDF · 3.8 MBMedical FactualItem 45 · .PDF · 315 KBInterview Summaries - Holland America Line and Carnival CorporationItem 46 · .PDF · 164 KBStatement of Party Representatives to NTSB Investigation - HassellItem 47 · .PDF · 205 KBToxicological Report - PilotItem 48 · .PDF · 208 KBPhotosItem 49 · .PDF · 5 photos · 1.1 MBVideo - Accident Scene (Shelf Item)Item 50 · .PDF · 191 KBTerrain Awareness Warning System (TAWS) Comparison Class B and Class CItem 51 · .PDF · 575 KBTerrain Awareness Warning System (TAWS) Comparison Class B and Class C - Attachment 1 (Animation) - Shelf ItemItem 52 · .PDF · 73 KBTerrain Awareness Warning System (TAWS) Comparison Class B and Class C - Attachment 2 (Tabular Data)Item 53 · .CSV · 15 KBStatement of Party Representatives to NTSB InvestigationItem 54 · .PDF · 1.2 MBPhotoItem 55 · .PDF · 1 photo · 155 KBNTSB AAR-17/02Item 56 · .PDF · 4.1 MBPilot/Operator Aircraft Accident Report, NTSB Form 6120.1Item 57 · .PDF · 2.1 MBEvidence Control FormItem 58 · .PDF · 134 KBEvidence Control Form - ReturnItem 59 · .PDF · 51 KB