CEN11FA599

NTSB accident investigation · Eurocopter AS-350-B2 · Mosby, MO · August 26, 2011

Accident · FatalClass 1 · FieldFinal report
Date
August 26, 2011, 18:41 local (23:41 UTC)
Place
Mosby, MO
Injuries
4 fatal
Damage
Substantial damage
Phase of flight
Enroute
Aircraft
N352LNEurocopter AS-350-B2
Defining event
Enroute: Loss of engine power (total)
Weather
Visual (VMC) · Day
Status
Completed · report July 23, 2013
Report
Board-adopted at Board Meeting
Investigation class
Class 1
NTSB office
Central Region
Parties
Turbomeca USA, FAA-Rotorcraft Directorate, Life Net, Air Methods, Eurocopter USA, FAA-AVP-100, FAA Kansas City FSDO
Safety recommendations
Yes
FAA report
20110826028399A
Case key
81607

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

The pilot's failure to confirm that the helicopter had adequate fuel on board to complete the mission before making the first departure, his improper decision to continue the mission and make a second departure after he became aware of a critically low fuel level, and his failure to successfully enter an autorotation when the engine lost power due to fuel exhaustion. Contributing to the accident were (1) the pilot's distracted attention due to personal texting during safety-critical ground and flight operations, (2) his degraded performance due to fatigue, (3) the operator's lack of a policy requiring that an operational control center specialist be notified of abnormal fuel situations, and (4) the lack of practice representative of an actual engine failure at cruise airspeed in the pilot's autorotation training in the accident make and model helicopter.

Findings · 7

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

Planning/preparation: fuel planningPersonnel issues › Task performance · PilotEurocopter AS 350 B2: 1 caseAll aircraft: 719 casesProbable cause
Oversight: oversight of operationOrganizational issues › Support/oversight/monitoring · OperatorEurocopter AS 350 B2: 3 casesAll aircraft: 61 casesProbable cause
TrainingOrganizational issues › Support/oversight/monitoring · OperatorEurocopter AS 350 B2: 1 caseAll aircraft: 26 casesProbable cause
Attention/monitoring: attentionPersonnel issues › Psychological · PilotEurocopter AS 350 B2: 1 caseAll aircraft: 226 casesProbable cause

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

The Safety Board’s full report is available at http://www.ntsb.gov/investigations/reports_aviation.html. The Aircraft Accident Report number is NTSB/AAR-13/02. On August 26, 2011, about 1841 central daylight time, a Eurocopter AS350 B2 helicopter, N352LN, crashed following a loss of engine power as a result of fuel exhaustion near the Midwest National Air Center (GPH), Mosby, Missouri. The pilot, flight nurse, flight paramedic, and patient were killed, and the helicopter was substantially damaged by impact forces. The emergency medical services (EMS) helicopter was registered to Key Equipment Finance, Inc., and operated by Air Methods Corporation, doing business as LifeNet in the Heartland, as a 14 Code of Federal Regulations Part 135 medical flight. Day visual meteorological conditions prevailed at the time of the accident, and a company visual flight rules flight plan was filed. The helicopter was not equipped, and was not required to be equipped, with any onboard recording devices. The flight originated from Harrison County Community Hospital, Bethany, Missouri, about 1811 and was en route to GPH to refuel. After refueling, the pilot planned to proceed to Liberty Hospital, Liberty, Missouri, which was located about 7 nautical miles (nm) from GPH.

Factual narrative

The Safety Board’s full report is available at http://www.ntsb.gov/investigations/reports_aviation.html. The Aircraft Accident Report number is NTSB/AAR-13/02. On August 26, 2011, about 1841 central daylight time, a Eurocopter AS350 B2 helicopter, N352LN, crashed following a loss of engine power as a result of fuel exhaustion near the Midwest National Air Center (GPH), Mosby, Missouri. The pilot, flight nurse, flight paramedic, and patient were killed, and the helicopter was substantially damaged by impact forces. The emergency medical services (EMS) helicopter was registered to Key Equipment Finance, Inc., and operated by Air Methods Corporation, doing business as LifeNet in the Heartland, as a 14 Code of Federal Regulations Part 135 medical flight. Day visual meteorological conditions prevailed at the time of the accident, and a company visual flight rules flight plan was filed. The helicopter was not equipped, and was not required to be equipped, with any onboard recording devices. The flight originated from Harrison County Community Hospital, Bethany, Missouri, about 1811 and was en route to GPH to refuel. After refueling, the pilot planned to proceed to Liberty Hospital, Liberty, Missouri, which was located about 7 nautical miles (nm) from GPH.

Aircraft

Registration
N352LN
Reported as
Eurocopter AS-350-B2
Category
Helicopter
Serial number
3728
Airframe hours
3,655
Engine
Turbomeca Arriel 1D1, 712 horsepower, turbo shaft
Damage
Substantial damage
Flight
Part 135
Operator
Air Methods Corporation, doing business as LifeNet of the Heartland
Registered owner
Key Equipment Finance Inc
Airworthiness certificate
Standard, Normal
Last inspection
AAIP · August 26, 2011
Departed
Bethany, MO
Destination
GPH · Mosby, MO
Flight plan
Company VFR
Airport
GPH · Midwest National Air Center

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
34
Injuries
Fatal
Certificate
Commercial
Instrument ratings
Helicopter
Medical
Class 2, Without waivers/limitations
Last flight review
March 16, 2011
Seat
Right
Toxicology
Performed
Flight hours
2,240 total · 136 in this make and model · 1,040 as pilot in command · 74 in the last 90 days · 18 in the last 30 days

Weather

Conditions
Visual (VMC) · Day
Wind
110° at 6 knots
Visibility
10 statute miles
Temperature
88 °F, dew point 55 °F
Altimeter
29.95 inHg
Observed at
MKC, 21 nm away

Docket · 125

The files NTSB released with the investigation on April 4, 2013, on NTSB’s docket system: statements, records, photos and specialists’ reports. 68.9 MB in all.

Pilot/Operator Aircraft Accident Report, NTSB Form 6120.1Item 1 · .PDF · 862 KBOperations 2 - Factual Report of Group ChairmanItem 2 · .PDF · 1.7 MBOperations Report ErrataItem 3 · .PDF · 85 KBHuman Performance 14 - Factual Report of Group ChairmanItem 4 · .PDF · 250 KBHuman Performance 14 - Figure 1 Timeline of pilot communications before the accidentItem 5 · .PDF · 222 KBATC Radar StudyItem 6 · .PDF · 1.5 MBAir Methods GPS Tracking Data N352LNItem 7 · .CSV · 10 KBMaterials Laboratory 15 - Factual Report 11-126Item 8 · .PDF · 106 KBInterview 1: Mr. Jay Watson, Certificate Compliance Evaluator, Air MethodsItem 9 · .PDF · 298 KBInterview 2: Mr. Kevin Coulter, Helicopter Mechanic at St. Joseph, MO, Air MethodsItem 10 · .PDF · 216 KBInterview 3. Mr. Mike Rudder, Flight Paramedic, Air MethodsItem 11 · .PDF · 213 KBInterview 4. Mr. Chris Filley, Flight Nurse, Air MethodsItem 12 · .PDF · 141 KBInterview 6. Mr. Gary White, Pilot, Air MethodsItem 13 · .PDF · 253 KBInterview 7. Mr. Bret Koski, Lead Pilot at St. Joseph, MO, Air MethodsItem 14 · .PDF · 300 KBInterview 8. Mr. Randy Vandenhul, Area Aviation Manager, Air MethodsItem 15 · .PDF · 210 KBInterview 9. Mr. Korey Cox, LifeCom Communication Specialist, Air MethodsItem 16 · .PDF · 157 KBInterview 10. Ms. Justine Skyler, LifeCom Communications Specialist, Air MethodsItem 17 · .PDF · 128 KBInterview 11. Mr. Lowell Ferguson, LifeCom Shift Supervisor, Air MethodsItem 18 · .PDF · 179 KBInterview 12. Ms. Lora Girsch, Nurse, Hamilton County Community HospitalItem 19 · .PDF · 105 KBInterview 13. Ms. Christian Carter, Nurse, Hamilton County Community HospitalItem 20 · .PDF · 91 KBInterview 14. Mr. Brian Thomas, Pilot, Pilot Union Representative, Air MethodsItem 21 · .PDF · 194 KBInterview 15. Mr. Peter Pelayic, Pilot, Air MethodsItem 22 · .PDF · 224 KBInterview 16. Dennis McCall, Chief Pilot, Air MethodsItem 23 · .PDF · 212 KBInterview 17. Mr. Chris Bassett, Director of Operations, Air MethodsItem 24 · .PDF · 131 KBInterview 18. Mr. Ed Stockhausen, Director of Safety, Air MethodsItem 25 · .PDF · 122 KBInterview 19. FAA CMT POI for Air Methods (Summary)Item 26 · .PDF · 65 KBWreckage DiagramItem 27 · .PDF · 64 KBEstimated Impact Attitude on N352LNItem 28 · .PDF · 378 KBList and Times of AirCon EMS Dispatcher Phone and Radio CallsItem 29 · .PDF · 233 KBTranscript of AirCon EMS Dispatcher Phone and Radio CallsItem 30 · .PDF · 86 KBAeronautical Decision Making Table (FAA)Item 31 · .PDF · 135 KBPilot Decision Options - Fuel (FAA)Item 32 · .PDF · 801 KBMissouri EMS Bases (FAA)Item 33 · .PDF · 823 KBClay County Sheriff's ReportItem 34 · .PDF · 1.7 MBNTSB Helicopter Investigation Supplement to ROPM-20Item 35 · .PDF · 116 KBPilot's ResumeItem 36 · .PDF · 629 KBPilot's Training Records at Air MethodsItem 37 · .PDF · 2.6 MBPilot's Duty Time Summary ReportItem 38 · .PDF · 415 KBFuel Records for N352LNItem 39 · .PDF · 3.2 MBDaily Flight Log for N352LNItem 40 · .PDF · 1.1 MBDaily Flight Log for N101LNItem 41 · .PDF · 78 KBN352LN Aircraft Record of Maintenance - ExcerptsItem 42 · .PDF · 5.8 MBWeight and Balance ScenariosItem 43 · .PDF · 39 KBExample Weight and Balance Chart for 352LNItem 44 · .PDF · 23 KBExample Loading Chart for 352LNItem 45 · .PDF · 43 KBWeight and Balance Information - N352LNItem 46 · .PDF · 1.4 MBPilot's Shift Change Briefing Checklist at St. Joseph baseItem 47 · .PDF · 753 KBAir Methods GOM Refueling ProceduresItem 48 · .PDF · 260 KBAir Methods GOM Conform Your AircraftItem 49 · .PDF · 77 KBAir Methods GOM Minimum VFR AltitudesItem 50 · .PDF · 78 KBAir Methods Pilot's Risk AssessmentItem 51 · .PDF · 208 KBAir Methods New Risk Assessment ToolItem 52 · .PDF · 298 KBSummary of Maintenance Accomplished on N352LNItem 53 · .PDF · 165 KBPilot's Union Rep Response to Alternate Fuel OptionItem 54 · .PDF · 69 KBAirport Fuel RecordsItem 55 · .PDF · 368 KBOCC's Record of N352LN FlightItem 56 · .PDF · 1.4 MBOCC's Screen Shots of N352LN's FlightItem 57 · .PDF · 8.0 MBAmerican Eurocopter Accident Investigation SummaryItem 58 · .PDF · 91 KBFuel System Test and Performance Presentation (AEC)Item 59 · .PDF · 2.4 MBTurbomeca Engine Examination ReportItem 60 · .PDF · 4.4 MB
All 125 files on NTSB’s docket

FAA reports on this event · 1

The FAA’s own accident and incident reports, matched to the aircraft by N-number and date.