DCA12CA045

NTSB accident investigation · Boeing 767 · Angers, France · February 26, 2012

Accident · Serious injuriesData collectionFinal report
Date
February 26, 2012, 09:06 local (09:06 UTC)
Place
Angers, France
Injuries
1 serious, 146 uninjured
Damage
No damage
Phase of flight
Enroute
Aircraft
N829MHBoeing 767
Defining event
Enroute: Cabin safety event
Weather
Day
Status
Completed · report November 19, 2015
Report
Approved by Office Director
NTSB office
Major Investigations Division
Parties
FAA, Delta Air Lines
FAA report
20120226003819A
Case key
83014

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

the flight attendant inadvertently tripping over a passenger's luggage strap that was protruding into the isle.

Findings · 2

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

Personnel issuesPersonnel issues › Miscellaneous · PassengerBoeing 767-432ER: 1 caseAll aircraft: 29 casesProbable cause
Personnel issuesPersonnel issues › Task performance · Cabin crewBoeing 767-432ER: 1 caseAll aircraft: 137 casesProbable cause

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

On February 26, 2012, about 1036 coordinated universal time, Delta Air Lines flight 143, a Boeing 767-432ER, N829MH, one flight attendant received serious injuries while delivering meal service. The flight was operating under the provisions of 14 CFR Part 121 as a scheduled international passenger flight from Frankfurt Airport, Frankfurt, Germany to Detroit Metropolitan Wayne County Airport, Detroit, Michigan. According to flight crew statements, about one hour and thirty minutes into the flight while the airplane was in cruise, one of the flight attendant tripped over a passenger's bag during meal service and received a serious injury as a result of the fall.

Factual narrative

On February 26, 2012, about 1036 coordinated universal time, Delta Air Lines flight 143, a Boeing 767-432ER, N829MH, one flight attendant received serious injuries while delivering meal service. The flight was operating under the provisions of 14 CFR Part 121 as a scheduled international passenger flight from Frankfurt Airport, Frankfurt, Germany to Detroit Metropolitan Wayne County Airport, Detroit, Michigan. According to flight crew statements, about one hour and thirty minutes into the flight while the airplane was in cruise, one of the flight attendant tripped over a passenger's bag during meal service and received a serious injury as a result of the fall.

Aircraft

Registration
N829MH
Reported as
Boeing 767 (432ER)
Category
Airplane
Serial number
29700
Airframe hours
43,371
Engines
General Electric CF6-80C2B8F, 63,500 lbs thrust, turbo fanGeneral Electric CF6-80C2B8F, 63,500 lbs thrust, turbo fan
Damage
No damage
Flight
Part 121
Operator
Delta Air Lines
Registered owner
Delta Air Lines
Airworthiness certificate
Standard, Transport
Last inspection
Continuous airworthiness · February 19, 2011
Departed
FRA · Frankfurt
Destination
DTW · Detroit, MI
Flight plan
IFR

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 2

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
55
Injuries
None
Certificate
Airline transport
Airplane ratings
Single-engine land, Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Unknown
Last flight review
November 30, 2011
Seat
Left
Restraint
5-point
Flight hours
15,524 total · 344 in this make and model · 148 in the last 90 days
Role
Co-pilot
Age
47
Injuries
None
Certificates
Commercial, Airline transport
Airplane ratings
Single-engine land, Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Unknown
Last flight review
November 23, 2011
Seat
Right
Flight hours
9,261 total · 6,457 in this make and model · 92 in the last 90 days · 1 in the last 24 hours

Weather

Conditions
Day
Icing
Unknown
Turbulence
Unknown

Docket · 2

The files NTSB released with the investigation on November 19, 2015, on NTSB’s docket system: statements, records, photos and specialists’ reports. 1.5 MB in all.

FAA reports on this event · 1

The FAA’s own accident and incident reports, matched to the aircraft by N-number and date.