- Date
- July 5, 2012, 11:28 local (11:28 UTC)
- Place
- Tokyo, Japan
- Injuries
- 1 serious, 193 uninjured
- Damage
- No damage
- Phase of flight
- Enroute
- Aircraft
- HL7473Boeing 747-400
- Defining event
- Enroute: Turbulence encounter
- NTSB office
- Major Investigations Division
- Lead agency
- Other
- Case key
- 84264
From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.
On this page
Sequence of events
The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.
Factual narrative
On July 5, 2012, a Boeing 747-400, HL7473, operated by Korean Air Lines Co., Ltd., as flight KAL2711, departed from the Gimpo International Airport (GMP), Seoul, South Korea, en route to the Tokyo International Airport (HND), Tokyo, Japan. Approximately 100 miles north-northwest of HND, the airplane encountered turbulence which resulted in a serious injury to a passenger. The airplane landed at HND without further incident. The event is being investigated by the Japan Transport Safety Board (JTSB). The NTSB has appointed a U.S. Accredited Representative as the State of Manufacture under the provisions of ICAO Annex 13. All inquiries should be directed to the JTSB at the following: Japan Transport Safety Board 2-1-2, Kasumigaseki, Chiyoda-Ku Tokyo, 100-8918, Japan phone:+81-3-5253-8814
Aircraft
- Registration
- HL7473
- Reported as
- Boeing 747-400
- Category
- Airplane
- Damage
- No damage
- Operator
- Korean Air Lines Co.,