DCA13CA090

NTSB accident investigation · Embraer-Empresa Brasileira De ERJ 170-200 LR · Flushing, NY · May 11, 2013

Accident · Serious injuriesData collectionFinal report
Date
May 11, 2013, 09:20 local (13:20 UTC)
Place
Flushing, NY
Injuries
1 serious, 3 uninjured
Damage
No damage
Phase of flight
Prior to flight
Aircraft
N208JQEmbraer-Empresa Brasileira De ERJ 170-200 LR
Defining event
Prior to flight: Cabin safety event
Weather
Visual (VMC) · Dawn
Status
Completed · report September 1, 2015
Report
Approved by Office Director
NTSB office
Major Investigations Division
Case key
86905

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

The flight attendant's decision to move two galley carts simultaneously that resulted in the second cart tipping over onto her foot.

Findings · 2

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

Use of equip/infoPersonnel issues › Task performance · Cabin crewEmbraer-Empresa Brasileira De ERJ 170-200 LR: 1 caseAll aircraft: 111 casesProbable cause

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

According to flight attendant (FA) statements, as passenger boarding commenced, the B FA was pushing two galley carts simultaneously from the forward cabin to the rear of the airplane to assist with catering services. The B FA stated that the second cart stalled as it was being maneuvered over a transition strip between the carpeted cabin floor and the rubber matting floor in the aft galley and the cart tipped over onto her left foot. The FA was transported to a hospital for evaluation but due to excessive swelling, the extent of injury could not be determined. X-rays taken during a follow up visit indicated the FA had sustained a left foot fracture.

Factual narrative

According to flight attendant (FA) statements, as passenger boarding commenced, the B FA was pushing two galley carts simultaneously from the forward cabin to the rear of the airplane to assist with catering services. The B FA stated that the second cart stalled as it was being maneuvered over a transition strip between the carpeted cabin floor and the rubber matting floor in the aft galley and the cart tipped over onto her left foot. The FA was transported to a hospital for evaluation but due to excessive swelling, the extent of injury could not be determined. X-rays taken during a follow up visit indicated the FA had sustained a left foot fracture.

Aircraft

Registration
N208JQ
Reported as
Embraer-Empresa Brasileira De ERJ 170-200 LR
Category
Airplane
Serial number
17000257
Engines
GE CF34-8E5, 14,510 lbs thrust, turbo fanGE CF34-8E5, 14,510 lbs thrust, turbo fan
Damage
No damage
Flight
Part 121
Operator
Shuttle America Corp, doing business as Delta Connection
Registered owner
Shuttle America Corp
Airworthiness certificate
Standard, Normal
Departed
KLGA · Flushing, NY
Destination
KCLT · Charlotte, NC
Flight plan
Unknown
Airport
KLGA · LaGuardia Airport

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 2

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
41
Injuries
None
Certificate
Airline transport
Airplane ratings
Multi-engine land, Single-engine land
Instrument ratings
Airplane
Medical
Class 1, Without waivers/limitations
Last flight review
February 26, 2013
Seat
Left
Flight hours
6,154 total · 6,154 in this make and model
Role
Co-pilot
Age
26
Injuries
None
Certificate
Commercial
Airplane ratings
Multi-engine land, Single-engine land
Instrument ratings
Airplane
Medical
Class 1, Without waivers/limitations
Last flight review
February 26, 2013
Seat
Right
Flight hours
170 total · 170 in this make and model

Weather

Conditions
Visual (VMC) · Dawn
Wind
190° at 10 knots
Visibility
10 statute miles
Lowest ceiling
15,000 ft overcast
Temperature
63 °F, dew point 59 °F
Altimeter
29.92 inHg
Observed at
KLGA

Docket · 1

The files NTSB released with the investigation on September 1, 2015, on NTSB’s docket system: statements, records, photos and specialists’ reports. 1.3 MB in all.