- Date
- June 17, 2014
- Place
- Newark, NJ
- Injuries
- 1 serious, 12 uninjured
- Damage
- No damage
- Phase of flight
- Enroute
- Aircraft
- N77066Boeing 767 424ER
- Defining event
- Enroute-cruise: Cabin safety event
- Weather
- Visual (VMC) · Night
- Status
- Completed · report September 1, 2015
- Report
- Approved by Office Director
- NTSB office
- Major Investigations Division
- Case key
- 89527
From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.
On this page
Probable cause
A hot liquid splashed from a meal box onto the flight attendant's hand, resulting in a 2nd degree burn.
Findings · 1
NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.
Sequence of events
The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.
Analysis
While preparing meal service in the forward galley a flight attendant (FA) was pulling meal boxes from the oven when a hot liquid splashed from a container onto her left hand. The FA treated the burn with ice and burn cream from the first aid kit and she continued to work the remainder of the flight. The crew reported the flight was smooth with no turbulence at the time of the event. After landing, the FA proceeded to the United Airlines medical clinic where she was diagnosed with a 2nd degree burn covering an area estimated to be approximately 1 inch by 3 inches on her left hand.
Factual narrative
While preparing meal service in the forward galley a flight attendant (FA) was pulling meal boxes from the oven when a hot liquid splashed from a container onto her left hand. The FA treated the burn with ice and burn cream from the first aid kit and she continued to work the remainder of the flight. The crew reported the flight was smooth with no turbulence at the time of the event. After landing, the FA proceeded to the United Airlines medical clinic where she was diagnosed with a 2nd degree burn covering an area estimated to be approximately 1 inch by 3 inches on her left hand.
Aircraft
- Registration
- N77066
- Reported as
- Boeing 767 424ER (424ER)
- Category
- Airplane
- Serial number
- 29461
- Built
- 2002
- Damage
- No damage
- Flight
- Part 121
- Operator
- United Air Lines Inc
- Registered owner
- United Airlines Inc
- Airworthiness certificate
- Standard, Transport
- Departed
- SBGR · Sao Paulo
- Destination
- KEWR · Newark, NJ
- Flight plan
- IFR
Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.
Flight crew · 3
As NTSB recorded them. NTSB leaves out names.
- Role
- Pilot
- Age
- 64
- Injuries
- None
- Certificate
- Airline transport
- Airplane ratings
- Multi-engine land
- Instrument ratings
- Airplane
- Medical
- Class 1, Without waivers/limitations
- Last flight review
- April 28, 2014
- Flight hours
- 17,525 total · 11,733 in this make and model
- Role
- Co-pilot
- Age
- 41
- Injuries
- None
- Certificate
- Airline transport
- Airplane ratings
- Multi-engine land
- Instrument ratings
- Airplane
- Medical
- Class 1, With waivers/limitations
- Last flight review
- October 24, 2013
- Flight hours
- 7,018 in this make and model
- Role
- Other flight crew
- Injuries
- None
Weather
- Conditions
- Visual (VMC) · Night
Docket · 4
The files NTSB released with the investigation on September 14, 2015, on NTSB’s docket system: statements, records, photos and specialists’ reports. 1.4 MB in all.
Other investigations on N77066 · 1
Matched to the same aircraft by N-number and date.