DCA14LA060

NTSB accident investigation · Boeing 737 · Kaycee, WY · February 17, 2014

Accident · Serious injuriesLimited investigationFinal report
Date
February 17, 2014, 12:54 local (19:54 UTC)
Place
Kaycee, WY
Injuries
2 serious, 10 minor, 108 uninjured
Damage
No damage
Phase of flight
Enroute
Aircraft
N23708Boeing 737
Defining event
Enroute: Turbulence encounter
Weather
Not reported
Status
Completed · report April 22, 2020
Report
Approved by Office Director
NTSB office
Major Investigations Division
Parties
Federal Aviation Administration
Case key
88794

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

an encounter with severe mountain wave turbulence during cruise flight.

Findings · 1

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

Turbulence: convective turbulenceEnvironmental issues › Conditions/weather/phenomena · Effect on personnelBoeing 737-724: 1 caseAll aircraft: 145 casesProbable cause

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

The flight departed normally and climbed to its cruising altitude where it encountered light turbulence. The flight crew descended to a lower altitude twice in an effort to find a smooth ride. The flight encountered an area of severe mountain wave turbulence when the flight was cruising at flight level (FL) 340 in smooth air with the seat belt sign off seriously injuring two flight attendants. According to the NTSB weather study, an Airman's Meteorological Information (AIRMET) for moderate turbulence for altitudes between FL270 and FL390 was issued at 0745 MST for a region that included the accident location. The flight dispatch release for the accident aircraft, which included weather information, included a Flight Planning Guidance product from WSI that advised of light/occasional moderate mountain wave activity between FL310 and FL390 close to where the accident occurred.

Factual narrative

On February 17, 2014, about 1254 mountain standard time (MST), United Airlines flight 1676, a Boeing 737-724, N23708, encountered severe turbulence about flight level 340 near Kaycee, Wyoming. Of the 120 passengers and crew onboard, two flight attendants were seriously injured, and one FA and nine passengers received minor injuries. The airplane was not damaged. The flight was operating under the provisions of 14 Code of Federal Regulations Part 121 as a regularly scheduled passenger flight from Denver International Airport (DEN), Denver, Colorado, to Billings Logan International Airport (BIL), Billings, Montana. The flight departed DEN normally and climbed to a cruising altitude of flight level (FL) 380. The flight encountered light turbulence and the crew requested, and was granted, a descent to FL360 followed by a descent to FL340. The flight crew extinguished the seat belt sign when the ride smoothed out. Flight data recorder (FDR) data indicated the airplane was cruising about FL340 when it encountered an area of severe turbulence for about 55 seconds. The most severe turbulence occurred for about 10 seconds when the vertical acceleration fluctuated between about -1.23 g's and +2.05 g's, the lateral acceleration fluctuated between about -0.27 g's and +0.23 g's, the pitch fluctuated between about +5.8° (nose up) and -1.8° (nose down), and the roll fluctuated between about 14° left and 20° right. At the time of the turbulence encounter, the two flight attendants (FA) in the forward galley and the one FA in the aft galley were injured. during the turbulence encounter and suffered. The aft FA was unconscious after the event and tended to by medical personnel passengers until landing. After being notified of the serious injuries, the flight crew declared an emergency with air traffic control and arranged for medical personnel to meet the aircraft at BIL. The three FAs were transported to the hospital. One FA was diagnosed with a fractured fibula; one was diagnosed with fractures of her scapula, a rib, cervical vertebrae, and thoracic vertebrae; and one was treated and released with minor injuries.

Aircraft

Registration
N23708
Reported as
Boeing 737 (724)
Category
Airplane
Serial number
28769
Built
1998
Airframe hours
52,012
Engines
CFM Intl. CFM56 SERIES, turbo fanCFM Intl. CFM56 SERIES, turbo fan
Damage
No damage
Flight
Part 121
Operator
Continental Airlines, doing business as United
Registered owner
Wells Fargo Bank Northwest Na Trustee
Airworthiness certificate
Standard, Transport
Departed
DEN · Denver, CO
Destination
BIL · Billings, MT
Flight plan
IFR
Equipment
Electronic multifunction display, Data recorder, Auto-pilot, Angle of attack indicator, Stall warning system, Onboard weather

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 5

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
46
Injuries
None
Certificate
Airline transport
Airplane ratings
Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Without waivers/limitations
Last flight review
July 7, 2013
Seat
Left
Restraint
5-point
Flight hours
18,300 total · 7,000 in this make and model · 12,000 as pilot in command · 220 in the last 90 days · 75 in the last 30 days · 0 in the last 24 hours
Role
Co-pilot
Age
46
Injuries
None
Certificates
Commercial, Airline transport, Private, Flight instructor, Military
Airplane ratings
Single-engine land, Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Without waivers/limitations
Last flight review
October 13, 2013
Seat
Right
Restraint
Lap only
Flight hours
5,200 total · 800 in this make and model · 3,400 as pilot in command · 150 in the last 90 days · 46 in the last 30 days
Role
Cabin crew
Injuries
Serious
Role
Cabin crew
Injuries
Serious
Role
Cabin crew
Injuries
Minor

Weather

Conditions
Not reported

Docket · 12

The files NTSB released with the investigation on May 12, 2020, on NTSB’s docket system: statements, records, photos and specialists’ reports. 24.1 MB in all.

Other investigations on N23708 · 1

Matched to the same aircraft by N-number and date.