- Date
- February 3, 2019, 01:10 UTC
- Place
- Pacific Ocean (Pacific Ocean)
- Injuries
- 1 serious, 220 uninjured
- Damage
- No damage
- Phase of flight
- Enroute
- Aircraft
- N26909Boeing 787
- Defining event
- Enroute-cruise: Cabin safety event
- Weather
- Visual (VMC) · Night
- Status
- Completed
- Report
- Approved by Office Director
- Investigation class
- Class 4 - Basic report with no Prelim publish
- NTSB office
- Major Investigations Division
- Case key
- 99052
From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.
On this page
Probable cause
an inadvertent slip and fall that resulted in a serious injury.
Findings · 1
NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.
Sequence of events
The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.
Analysis
On February 3, 2019, about 0110 UTC, United Airlines flight 9, N26909, a Boeing 787-800, was enroute to Chengdu Shuangliu International Airport, Chengdu, China (ZUUU) over the Gulf of Alaska when a flight attendant slipped and fell and sustained a serious injury. The remaining 13 crew and 207 passengers were not injured. The airplane was not damaged. The regularly scheduled international passenger flight was operating under the provisions of 14 Code of Federal Regulations Part 121 from San Francisco International Airport (KSFO), San Francisco, California. According to the flight crew, the flight attendant lost her grip on the handrail while climbing the stairs to the crew rest area and fell down the stairs. After arrival the flight attendant went to a medical center and was diagnosed with a broken tibia.
Aircraft
- Registration
- N26909
- Reported as
- Boeing 787 (8)
- Category
- Airplane
- Serial number
- 34827
- Built
- 2014
- Damage
- No damage
- Flight
- Part 121
- Operator
- United Airlines
- Registered owner
- United Airlines Inc
- Airworthiness certificate
- Standard, Transport
- Departed
- KSFO · San Francisco, CA
- Destination
- CTU · Chengdu, OF
- Flight plan
- IFR
Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.
Flight crew · 2
As NTSB recorded them. NTSB leaves out names.
- Role
- Pilot
- Age
- 62
- Injuries
- None
- Certificate
- Airline transport
- Airplane ratings
- Multi-engine land
- Instrument ratings
- Airplane
- Medical
- Class 1, With waivers/limitations
- Last flight review
- May 9, 2018
- Seat
- Left
- Restraint
- 5-point
- Flight hours
- 17,383 total · 2,039 in this make and model
- Role
- Co-pilot
- Age
- 53
- Injuries
- None
- Certificate
- Airline transport
- Airplane ratings
- Multi-engine land
- Instrument ratings
- Airplane
- Medical
- Class 1, With waivers/limitations
- Last flight review
- September 23, 2018
- Seat
- Right
- Restraint
- 5-point
- Flight hours
- 4,326 total · 1,203 in this make and model
Weather
- Conditions
- Visual (VMC) · Night