- Date
- April 11, 2019, 23:16 local (Apr 12, 2019, 03:16 UTC)
- Place
- Fort Meyers, FL
- Injuries
- 1 serious, 107 uninjured
- Damage
- No damage
- Phase of flight
- Landing
- Aircraft
- N31412Boeing 737
- Defining event
- Landing-landing roll: Cabin safety event
- Weather
- Visual (VMC) · Night
- Status
- Completed
- Report
- Approved by Office Director
- Investigation class
- Class 4 - Basic report with no Prelim publish
- NTSB office
- Major Investigations Division
- Case key
- 99249
From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.
On this page
Probable cause
missing attach screws on the aft galley oven, which allowed it to become dislodged landing, injuring a flight attendant.
Findings · 1
NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.
Sequence of events
The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.
Analysis
On April 11, 2019, about 2316 eastern daylight time, United Airlines flight 2260, a Boeing 737-924, N31412, the aft galley oven dislodged during landing at Southwest Florida International Airport(KRSW), Fort Myers, Florida. Of the 107 passengers and crew onboard, one flight attendant sustained serious injuries. The airplane was not damaged. The flight was operating under the provisions of 14 Code of Federal Regulations (CFR) Part 121 as a regularly scheduled passenger flight from the George Bush Intercontinental Airport (KIAH), Houston, Texas, to KRSW. After touchdown on runway 24, the aft galley oven became dislodged, and the aft galley flight attendant attempted to restrain it causing her injury. After taxiing to the gate and deplaning, the flight attendant was treated by emergency medical personnel and transported to the hospital where she was diagnosed with a fractured left forearm. Post flight examination found multiple attach screws on the bottom of the oven were missing, which allowed the oven to slide out of its compartment during the landing. Subsequent to the accident, the operator conducted a fleet inspection of the oven housing attach screws.
Aircraft
- Registration
- N31412
- Reported as
- Boeing 737 (924)
- Category
- Airplane
- Serial number
- 30129
- Built
- 2002
- Airframe hours
- 52,524
- Engines
- Cfm Intl. CFM56 SERIES, 26,000 lbs thrust, turbo fanCfm Intl. CFM56 SERIES, 26,000 lbs thrust, turbo fan
- Damage
- No damage
- Flight
- Part 121
- Operator
- United Airlines
- Registered owner
- United Airlines Inc
- Airworthiness certificate
- Standard, Transport
- Last inspection
- Continuous airworthiness · May 4, 2019
- Departed
- KIAH · Houston, TX
- Destination
- Same as departure
- Airport
- RSW · Southwest Florida Intl, runway 24, 12,000 × 150 ft, asphalt
- Equipment
- Data recorder, Auto-pilot, Stall warning system, Satellite tracking device, Onboard weather, Electronic primary flight display, Electronic multifunction display, Electronic flight bag or handheld device
Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.
Flight crew · 2
As NTSB recorded them. NTSB leaves out names.
- Role
- Pilot
- Age
- 46
- Injuries
- None
- Certificates
- Airline transport, Private
- Airplane ratings
- Single-engine land, Multi-engine land
- Instrument ratings
- Airplane
- Medical
- Class 1, Without waivers/limitations
- Last flight review
- September 20, 2019
- Seat
- Left
- Restraint
- 3-point
- Flight hours
- 18,706 total · 6,687 in this make and model · 6,956 as pilot in command · 156 in the last 90 days · 61 in the last 30 days · 11 in the last 24 hours
- Role
- Pilot
- Age
- 53
- Injuries
- None
- Certificates
- Airline transport, Private
- Airplane ratings
- Single-engine land, Multi-engine land
- Instrument ratings
- Airplane
- Medical
- Class 1, Without waivers/limitations
- Last flight review
- November 11, 2018
- Seat
- Right
- Restraint
- 3-point
- Flight hours
- 10,499 total · 6,737 in this make and model · 2,079 as pilot in command · 211 in the last 90 days · 68 in the last 30 days · 9 in the last 24 hours
Weather
- Conditions
- Visual (VMC) · Night
- Wind
- 250° at 8 knots
- Lowest ceiling
- None
- Temperature
- 79 °F, dew point 61 °F
- Observed at
- Fort Meyers
Docket · 1
The files NTSB released with the investigation on February 28, 2022, on NTSB’s docket system: statements, records, photos and specialists’ reports. 2.1 MB in all.