DCA19CA153

NTSB accident investigation · Airbus A320 · Fort Lauderdale, FL · May 28, 2019

Accident · Serious injuriesClass 4 · Data collectionFinal report
Date
May 28, 2019, 14:00 local (18:00 UTC)
Place
Fort Lauderdale, FL
Injuries
1 serious
Damage
No damage
Phase of flight
Enroute
Aircraft
N507JTAirbus A320
Defining event
Enroute-cruise: Cabin safety event
Weather
Visual (VMC) · Day
Status
Completed
Report
Approved by Office Director
Investigation class
Class 4 - Basic report with no Prelim publish
NTSB office
Major Investigations Division
Case key
99521

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

A buildup of pressure in the coffee filter package resulting in the release of hot coffee and grounds when the pot locking lever was raised.

Findings · 1

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

Physical workspace: access to equipment/controlsEnvironmental issues › Task environment · Effect on personnelAirbus Industrie A320-232: 1 caseAll aircraft: 10 casesProbable cause

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

On May 28, 2019, about 1800 UTC, JetBlue Airways flight 174, an Airbus A320-232, N507JT, a flight attendant sustained serious injuries when a hot coffee pack ruptured when he was preparing the beverage service. There were no injuries to the other passengers and crew or passengers onboard. The airplane was not damaged. The regularly scheduled passenger flight was operating under the provisions of 14 Code of Federal Regulations (CFR) Part 121 from Punta Cana International Airport (PUJ), Punta Cana, Dominican Republic, to Fort Lauderdale/Hollywood International Airport (FLL), Fort Lauderdale, Florida. According to the flight attendant, he had completed the announcements after takeoff, and began to prepare the coffee for beverage service. When the brewing process was completed in both brewers, the flight attendant lifted the right brewer handle, and the coffee pot was removed with no issue. When the flight attendant lifted the handle for the left coffee brewer, the coffee bag burst, covering him in hot coffee and grounds. The flight attendant was treated by EMS upon landing at KFLL and diagnosed with second degree burns on both hands

Aircraft

Registration
N507JT
Reported as
Airbus A320 (232)
Category
Airplane
Serial number
1240
Built
2000
Airframe hours
68,094
Engines
IAE V2527-A5, 27,000 lbs thrust, turbo fanIAE V2527-A5, 27,000 lbs thrust, turbo fan
Damage
No damage
Flight
Part 121
Operator
Jetblue Airways Corp
Registered owner
Jetblue Airways Corp
Airworthiness certificate
Standard, Transport
Last inspection
Continuous airworthiness · May 27, 2019
Departed
PUJ · Punta Cana, AO
Destination
Fort Lauderdae, FL
Flight plan
IFR
Equipment
Electronic multifunction display, Electronic primary flight display, Onboard weather, Stall warning system, Auto-pilot, Data recorder, Electronic flight bag or handheld device

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 2

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
47
Injuries
None
Certificate
Airline transport
Airplane ratings
Multi-engine land, Single-engine land
Instrument ratings
Airplane
Medical
Class 1, With waivers/limitations
Seat
Left
Restraint
5-point
Role
Co-pilot
Age
36
Injuries
None
Certificates
Commercial, Airline transport
Airplane ratings
Single-engine land, Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, With waivers/limitations
Seat
Right
Restraint
5-point

Weather

Conditions
Visual (VMC) · Day

Docket · 2

The files NTSB released with the investigation on February 28, 2022, on NTSB’s docket system: statements, records, photos and specialists’ reports. 2.2 MB in all.