DCA26LA165

NTSB accident investigation · Airbus A320-232 · Atlantic Ocean (Atlantic Ocean) · March 19, 2026

Accident · Serious injuriesClass 4 · LimitedFinal report
Date
March 19, 2026, 14:58 local (09:28 UTC)
Place
Atlantic Ocean (Atlantic Ocean)
Injuries
1 serious, 2 minor, 161 uninjured
Damage
No damage
Phase of flight
Enroute
Aircraft
N605JBAirbus A320-232
Defining event
Enroute-descent: Turbulence encounter
Weather
Visual (VMC) · Day
Status
Completed · report July 16, 2026
Report
Approved by Office Director
Investigation class
Class 4 - Basic report with no Prelim publish
NTSB office
Major Investigations Division
Parties
Federal Aviation Administration, JetBlue Airways
FAA report
20260319001719A
Case key
202707

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

The airplane’s encounter with turbulence resulted in serious injuries to a flight attendant who was not seated due to completion of arrival compliance checks.

Findings · 4

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

Turbulence: convective turbulenceEnvironmental issues › Conditions/weather/phenomena · Effect on personnelAirbus A320-232: 7 casesAll aircraft: 145 casesProbable cause
Knowledge: knowledge of meteorologic condPersonnel issues › Experience/knowledge · ATC personnelAirbus A320-232: 1 caseAll aircraft: 30 cases

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

JetBlue flight 1245, a scheduled domestic passenger flight from Long Island MacArthur Airport (ISP), Islip, New York to Palm Beach International Airport (PBI), West Palm Beach, Florida, encountered turbulence during descent into PBI. As a result, one flight attendant received serious injuries. The first officer, the pilot flying, stated they entered a small cloud layer around 7,000 ft to 9,000 ft and encountered brief but sharp turbulence that lasted about 3 seconds. The flight attendants stated they had just completed their compliance checks and were securing the galley during the turbulence. One of the two aft flight attendants reported being thrown to the floor and required the assistance of the other aft flight attendant to get into their jump seat. Both aft flight attendants described the turbulence as “severe.” One of the forward flight attendants contacted the flight deck and reported to the captain that emergency medical services would be needed at the gate due to cabin crew injuries. The flight landed in PBI without further incident. The two forward flight attendants reported sustaining minor injuries. The aft flight attendant was taken to a local hospital for evaluation and was diagnosed with a fractured pelvis and vertebrae. The captain and first officer reported seeing no significant returns on the onboard weather radar at the time that turbulence was encountered. The first officer stated they reported the turbulence to air traffic control, who also advised that their radar showed no significant weather activity in that sector. There were no significant meteorological information (SIGMET), convective SIGMETs, or Center Weather Advisories over the general flight route into PBI at the time of the accident. A pilot report (PIREP) around 15:30 local time reported severe turbulence during descent into PBI at 2,000 ft, but there were no relevant PIREPs at the time flight 1245 was descending into PBI.

Aircraft

Registration
N605JB
Reported as
Airbus A320-232
Category
Airplane
Serial number
2368
Built
2005
Engines
IAE V2500SERIES, 25,000 lbs thrust, turbo fanIAE V2500SERIES, 25,000 lbs thrust, turbo fan
Damage
No damage
Flight
Part 121
Operator
Jetblue Airways Corp
Registered owner
Jetblue Airways Corp
Airworthiness certificate
Standard, Transport
Departed
ISP · Islip, NY
Destination
PBI · West Palm Beach, FL
Flight plan
IFR
Airport
PBI · Palm Beach Intl
Equipment
Angle of attack indicator, Auto-pilot, ADS-B, Stall warning system, Data recorder, Electronic multifunction display, Electronic primary flight display, Onboard weather

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 2

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
62
Injuries
None
Certificates
Recreational, Airline transport, Commercial
Airplane ratings
Single-engine land, Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, With waivers/limitations
Seat
Left
Restraint
5-point
Role
Co-pilot
Age
37
Injuries
None
Certificates
Commercial, Airline transport, Flight instructor
Airplane ratings
Single-engine land, Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Without waivers/limitations
Seat
Right
Restraint
5-point

Weather

Conditions
Visual (VMC) · Day
Wind
350° at 15 knots, gusting 23
Visibility
10 statute miles
Lowest ceiling
5,000 ft broken
Temperature
73 °F, dew point 61 °F
Altimeter
30.05 inHg
Turbulence
Severe
Observed at
KPBI, 38 nm away
METAR
KPBI 191853Z 35015G23KT 10SM SCT030 BKN050 BKN250 23/16 A3005 RMK AO2 RAB30E50 SLP175 P0000 T02280156=

FAA reports on this event · 1

The FAA’s own accident and incident reports, matched to the aircraft by N-number and date.

Other investigations on N605JB · 1

Matched to the same aircraft by N-number and date.