DCA88IA056

NTSB incident investigation · Boeing 747-123 · Nr Tokyo, Japan · May 2, 1988

Incident · No injuriesIncident investigationFinal report
Date
May 2, 1988, 18:16 local (19:16 UTC)
Place
Nr Tokyo, Japan
Injuries
258 uninjured
Damage
Minor damage
Phase of flight
Enroute
Aircraft
N157UABoeing 747-123
Weather
Visual (VMC) · Day
Status
Completed · report June 25, 1990
Report
Approved by Office Director
NTSB office
Major Investigations Division
Case key
15889

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the incident.

On this page

Sequence of events

NTSB’s coding before 2008: each occurrence and phase of flight, and the causes and factors under it. The codes are defined in NTSB’s coding manual.

Airframe/component/system failure/malfunctionCruise - normal
Fuel system - failure,partialFactor
Fuel system,cross-feed valve - movement restrictedFactor
Loss of engine power(total) - nonmechanicalCruise - normal
3 engines
Fluid,fuel - starvationCause
Fuel system - improper use ofFlight engineerCause
Lack of familiarity with aircraftFlight engineerFactor
Procedures/directives - improperPilot in commandCause
Lack of total experience in type of aircraftPilot in commandFactor
Air/ground communications - not performedPilot in command
Crew/group coordination - inadequateFactor
Hard landingLanding - flare/touchdown
Lowering of flaps - improperPilot in commandFactor

Analysis

United flt 97 experienced indications of uneven fuel flow from main tanks 2 and 3 at FL360 beginning about 4- hours after departure on an 11-hour transpacific flight. The fuel system had been set up for all engine feed from the nos 2 and 3 tanks. Although it was later established that the number 2 crossfeed valve failed in the closed position, the s/o informed the capt that the intransit light had illuminated when the valve selector was moved to the closed position - indicating normal crossfeed valve operation. Fuel system problem was misdiagnosed as a problem of faulty fuel gage indications. Fuel monitoring indicated insufficient fuel flow from no 2 tank when crossfeeding. Engs 1, 3, and 4 flamed out when fuel was expended from all tanks except no 2. Emergency descent was made to destination Tokyo-narita airport. Crew reported they used flaps-20, but dfdr showed flaps-1 was used for landing. 3 tires blew on landing. All 3 flightcrew qualified in the B-747 in the 13-months before the incident.

Aircraft

Registration
N157UA
Reported as
Boeing 747-123
Category
Airplane
Serial number
20106
Airframe hours
39,950
Engine
P&W JT9D-7A, 49,960 lbs thrust, turbo fan
Damage
Minor damage
Flight
Part 121
Operator
United Airlines
Registered owner
United Airlines
Airworthiness certificate
Standard, Transport
Departed
LAX · Los Angeles, CA
Destination
NRT · Tokyo, Japan, OF
Flight plan
IFR
Airport
NRT · Tokyo-Narita, runway 34

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
57
Certificates
Airline transport, Flight engineer
Airplane ratings
Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Valid Medical--w/ waivers/lim
Seat
Left
Flight hours
20,000 total · 194 in this make and model · 11 in the last 30 days · 11 in the last 24 hours

Weather

Conditions
Visual (VMC) · Day
Visibility
5 statute miles