ERA11CA010

NTSB accident investigation · Bombardier CL-600-2B19 · New York, NY · October 4, 2010

Accident · Serious injuriesData collectionFinal report
Date
October 4, 2010, 17:22 local (21:22 UTC)
Place
New York, NY
Injuries
1 serious, 52 uninjured
Damage
No damage
Phase of flight
Standing
Aircraft
N414ZWBombardier CL-600-2B19
Defining event
Standing: Miscellaneous/other
Weather
Visual (VMC) · Day
Status
Completed · report March 16, 2011
Report
Approved by Office Director
NTSB office
Eastern Region Aviation
Parties
Air Wsconsin Airlines
Case key
77501

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

The passenger's loss of balance while deplaning.

Findings · 1

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

Action: incorrect action performancePersonnel issues › Action/decision · PassengerBombardier CL-600-2B19: 6 casesAll aircraft: 1,386 casesProbable cause

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

According to the airline's director of safety, the airplane arrived at the gate and the engines were shut down. While deplaning via the forward entry door stairs, a passenger lost her balance and fell to the ground. The passenger fractured her wrist as a result of the fall.

Factual narrative

According to the airline's director of safety, the airplane arrived at the gate and the engines were shut down. While deplaning via the forward entry door stairs, a passenger lost her balance and fell to the ground. The passenger fractured her wrist as a result of the fall.

Aircraft

Registration
N414ZW
Reported as
Bombardier CL-600-2B19
Category
Airplane
Serial number
7586
Engines
GE CF34 SERIES, 9,140 lbs thrust, turbo fanGE CF34 SERIES, 9,140 lbs thrust, turbo fan
Damage
No damage
Flight
Part 121
Operator
Air Wisconsin Airlines Corporations, doing business as US Airways Express
Registered owner
US Bank Na Trustee
Airworthiness certificate
Standard, Transport
Departed
GSO · Greensboro, NC
Destination
LGA · New York, NY
Airport
LGA · La Guardia Airport

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 2

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
45
Injuries
None
Certificate
Airline transport
Airplane ratings
Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Without waivers/limitations
Last flight review
May 17, 2010
Flight hours
6,900 total · 4,303 in this make and model · 5,520 as pilot in command · 209 in the last 90 days · 42 in the last 30 days · 3 in the last 24 hours
Role
Pilot
Age
30
Injuries
None
Certificate
Commercial
Airplane ratings
Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Without waivers/limitations
Last flight review
January 13, 2010
Flight hours
3,800 total · 3,507 in this make and model · 1,925 as pilot in command · 206 in the last 90 days · 84 in the last 30 days · 6 in the last 24 hours

Weather

Conditions
Visual (VMC) · Day
Wind
40° at 8 knots
Visibility
10 statute miles
Lowest ceiling
2,500 ft broken
Temperature
63 °F, dew point 55 °F
Altimeter
29.93 inHg
Observed at
LGA

Docket · 1

The files NTSB released with the investigation on December 3, 2010, on NTSB’s docket system: statements, records, photos and specialists’ reports. 870 KB in all.