WPR24LA031

NTSB accident investigation · Amazon.Com Services MK27-2 · Pendleton, OR · November 10, 2023

Accident · No injuriesClass 4 · LimitedFinal report
Date
November 10, 2023, 13:00 local (21:00 UTC)
Place
Pendleton, OR
Injuries
1 uninjured
Damage
Substantial damage
Phase of flight
Landing
Aircraft
N692PAAmazon.Com Services MK27-2
Defining event
Landing: Fuel exhaustion
Weather
Visual (VMC) · Day
Status
Completed
Report
Approved by Office Director
Investigation class
Class 4 - Basic report with no Prelim publish
NTSB office
Western Pacific Region
Parties
FAA
FAA report
20231110022309A
Case key
193376

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

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Probable cause

The operator’s use of an insufficiently charged battery that resulted in a total loss of engine power and subsequent impact with terrain.

Findings · 2

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

Inspection: preflight inspectionPersonnel issues › Task performance · PilotAmazon.Com Services MK27-2: 1 caseAll aircraft: 551 casesProbable cause
Electrical power system: battery/chargerAircraft › Aircraft systems · Inadequate inspectionAmazon.Com Services MK27-2: 1 caseAll aircraft: 37 casesProbable cause

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

The operator of the unmanned aircraft system (UAS) reported that during a test flight, the UAS descended, delivered a package to the practice location, and began a vertical climb to return to the landing zone. During the vertical climb, the UAS registered a low voltage health alert and initiated an “urgent land maneuver.” During the maneuver, the UAS battery depleted to a point where it lost propulsive power, and impacted terrain, resulting in substantial damage to all 4 wings, and spar damage to the number 2, 3, and 4 wings. Postaccident review of the circumstances surrounding the flight by the operator revealed that an insufficiently charged battery had been installed on the UAS. The operator reported that there were no preaccident mechanical failures or malfunctions with the UAS that would have precluded normal operation.

Aircraft

Registration
N692PA
Reported as
Amazon.Com Services MK27-2
Category
Helicopter, unmanned
Serial number
17868SN000777
Built
2023
Airframe hours
14.54
Damage
Substantial damage
Flight
Flight test · Part 91
Operator
Amazon.Com Services LLC
Registered owner
Amazon.Com Services LLC
Airworthiness certificate
Special, Experimental (Special)
Last inspection
Continuous airworthiness · November 10, 2023
Airport
PDT · Eastern Oregon Rgnl At Pendleton

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
42
Injuries
None
Certificates
Remote, Private
Airplane ratings
Single-engine land
Medical
Class 2, With waivers/limitations
Last flight review
August 10, 2023
Seat
None
Restraint
None
Flight hours
1,506 total · 53 in this make and model · 1,506 as pilot in command

Weather

Conditions
Visual (VMC) · Day
Wind
280° at 10 knots
Temperature
54 °F, dew point 36 °F
Altimeter
30.16 inHg
Observed at
KPDT
METAR
METAR KPDT 101953Z 28010KT 10SM FEW060 12/02 A3016 RMK AO2 SLP213 T01170022=

Docket · 2

The files NTSB released with the investigation on January 4, 2024, on NTSB’s docket system: statements, records, photos and specialists’ reports. 3.2 MB in all.

FAA reports on this event · 1

The FAA’s own accident and incident reports, matched to the aircraft by N-number and date.