WPR25LA063

NTSB accident investigation · Amazon.Com Services MK30 · Pendleton, OR · December 16, 2024

Accident · No injuriesClass 4 · LimitedFinal report
Date
December 16, 2024, 09:58 local (17:58 UTC)
Place
Pendleton, OR · On airport
Injuries
1 uninjured
Damage
Substantial damage
Phase of flight
Landing
Aircraft
N209PAAmazon.Com Services MK30
Defining event
Landing: Loss of engine power (total)
Weather
Visual (VMC) · Day
Status
Completed
Report
Approved by Office Director
Investigation class
Class 4 - Basic report with no Prelim publish
NTSB office
Western Pacific Region
Parties
FAA
FAA report
20241216018719A
Case key
199433

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

An improper altitude indication from a recent software update, which resulted in a loss of engine power in flight.

Findings · 1

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

The operator of the unmanned aircraft system (UAS) reported that, during a test flight with a new software upgrade, the UAS completed the delivery mission and was transitioning to land, when all six motors suddenly stopped. The UAS fell to the ground and impacted the asphalt taxiway, resulting in substantial damage to the fuselage and wings. Examination of the UAS by the operator revealed that the vehicle erroneously determined it had touched down due to an incorrect altitude reading from a new software installation, which resulted in a loss of engine power. The operator reported that there were no preaccident mechanical failures or malfunctions with the UAS that would have precluded normal operation.

Aircraft

Registration
N209PA
Reported as
Amazon.Com Services MK30
Category
Helicopter, unmanned
Serial number
178650100G
Built
2024
Airframe hours
57.3
Engines
Ama/Expr UNKNOWN ENG, electricAma/Expr UNKNOWN ENG, electricAma/Expr UNKNOWN ENG, electricAma/Expr UNKNOWN ENG, electricAma/Expr UNKNOWN ENG, electricAma/Expr UNKNOWN ENG, electric
Damage
Substantial damage
Flight
Flight test · Part 91
Operator
Amazon.Com Services LLC
Registered owner
Amazon.Com Services LLC
Airworthiness certificate
Special, Experimental (Special)
Last inspection
Continuous airworthiness · November 20, 2024
Airport
PDT · Eastern Oregon Rgnl At Pendleton
Equipment
Data recorder

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
30
Injuries
None
Certificates
Private, Remote
Airplane ratings
Single-engine land
Instrument ratings
Airplane
Medical
Class 1, Without waivers/limitations
Last flight review
August 30, 2024
Seat
None
Restraint
None
Flight hours
255 total · 250 as pilot in command

Weather

Conditions
Visual (VMC) · Day
Wind
320° at 4 knots
Visibility
10 statute miles
Lowest ceiling
5,000 ft broken
Temperature
39 °F, dew point 37 °F
Altimeter
29.96 inHg
Observed at
KPDT
METAR
KPDT 161753Z 32004KT 10SM BKN050 BKN065 OVC080 04/03 A2996 RMK AO2 RAE49 SLP149 P0000 60008 T00390033 10061 20039 53006

Docket · 1

The files NTSB released with the investigation on April 22, 2025, on NTSB’s docket system: statements, records, photos and specialists’ reports. 1.6 MB in all.

FAA reports on this event · 1

The FAA’s own accident and incident reports, matched to the aircraft by N-number and date.