As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MBJ/HAV - FLT JM 061 - AIRCRAFT EN ROUTE WHEN IT WAS DIVERTED DUE TO A CRACKED LEFT WINDSHIELD AND A LEFT FORWARD WINDSHIELD WINDOW HEAT FAILURE. MAINTENANCE CHANGED THE LEFT WINDSHIELD AND THE LEFT HEAT CONTROLLER. OPERATIONAL CHECKS CARRIED OUT ON BOTH ITEMS WHICH WERE FOUND SERVICEABLE. TO-DATE, THERE HAS BEEN NO RECURRENCE OF THE REPORTED FAULT. LANDINGS: 6,733. (X)