As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
F/O'S WINDSHIELD OUTER PANE SHATTERED WITH ASSOCIATED ANTI-ICE FIRST OFFICER WINDSHIELD ECAM. [SUP 05-18-07] MALFUNCTIONING THERMAL SENSOR LED CONTROLLER TO BELIEVE WINDSHIELD WAS COLDER THAN IT ACTUALLY WAS. CONTROLLER KEPT HEATING ELEMENT ON TO COMPENSATE, WHICH SHATTERED THE OUTER WINDSHIELD PANE BY THERMAL SHOCK. REPLACED FIRST OFFICER'S WINDSHIELD.