As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
DURING A FWD ENTRY DOOR CLOSING OPERATION TASK, THE VIEWING WINDOW/PRISM WAS IDENTIFIED NOT INSTALLED CORRECTLY PER AMM. THE VIEWING WINDOW/PRISM WAS DISLODGED FROM ITS CORRECT INSTALLED POSITION AND THE RETAINING HARDWARE IDENTIFIED AS NOT WITHIN AMM REQUIRED FASTENER TORQUE TOLERANCES.