Service difficulty report · None · Boeing 7673Y0

Difficulty date
September 4, 2026
Submitted
September 4, 2026
Operation
Air carrier
Aircraft
N1181A
Make and model
Boeing 7673Y0
Aircraft serial
26206
Aircraft time
100,450 hours, 26,445 cycles
Part
None
Condition
Pilot Error
Stage of operation
CR
How discovered
O
Nature of condition
X
Precautionary procedure
B, A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING CRUISE, THE FLIGHT CREW EXPERIENCED A SHUTDOWN OF THE LEFT ENGINE AND SUBSEQUENTLY DIVERTED THE AIRCRAFT TO PUNTA CANA (PUJ). THE AIRCRAFT LANDED SAFELY IN PUJ AT APPROXIMATELY 1256Z. PRELIMINARY INFORMATION RECEIVED FROM THE CREW INDICATES THAT THE FUEL QUANTITY INDICATION SHOWED ZERO IMMEDIATELY PRIOR TO THE ENGINE ROLLING BACK AND SHUTTING DOWN. THE ASSOCIATED FUEL QUANTITY INDICATION WAS ALREADY INOPERATIVE AND BEING MANAGED UNDER DMI, AND THE FLIGHT CREW WAS AWARE THAT THE INDICATION WAS UNRELIABLE. FOUND THAT CROSS FEED WAS NOT USED TO TRANSFER TO LEFT WING FOR FUEL IMBALANCE PILOT ERROR

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