Service difficulty report · Fmc · Boeing 767233

Difficulty date
March 24, 2020
Submitted
March 25, 2020
Operation
Air carrier
Aircraft
N604KW
Make and model
Boeing 767233
Aircraft serial
24145
Aircraft time
83,633 hours, 20,367 cycles
Part
Fmc
Part number
4052506955
Part serial
0208F806
Condition
Faulty
Location
Cockpit
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

IN FLIGHT MIA-SDQ, BOTH CAPTAIN AND FIRST OFFICER LOWER SCREEN DISPLAYED "MAP" AND LOST NAVIGATION INFORMATION. ALSO, L SA FAIL. LOST LEFT SIDE, BOTH SCREENS. AN IN-FLIGHT EMERGENCY WAS DECLARED AND THE AIRCRAFT RETURNED TO MIA. UPON LANDING MAINTENANCE PERSONNEL REMOVED AND REPLACED BOTH CAPTAIN AND FIRST OFFICER FMC I/A/W B767 AMM 34-61-01. OPS CHECK ON BOTH WAS GOOD. ALSO, RESET THE EFIS SYMBOL GENERATOR I/A/W B767 AMM 34-22-01. PERFORMED AN EFIS TEST, NO DEFECTS NOTED, OPS CHECK GOOD. PART INFORMATION FOR CAPTAIN'S FMC NOTED BELOW IN SECTION 5. FIRST OFFICER FMC PART INFORMATION AS FOLLOWS: FMC P/N 4052506-955, S/N 31251677. PART DISPLAYED FAULTY INFORMATION IN FLIGHT.