SDR 97ZZZM1170

Service difficulty report · Heat Control · Boeing 7373B7

Difficulty date
November 19, 1997
Submitted
March 26, 2000
Operation
Air carrier
Aircraft
N389US
Make and model
Boeing 7373B7
Aircraft serial
23311
Part
Heat Control
Part number
2312
Condition
Failed
Location
Rt Cockpit
Stage of operation
CL
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

RDU - FLT 814 - AT FL250, APPROX 25 MILES NORTHEAST OF RDU, THE FIRST OFFICERS FORWARD WINDSHIELD CRACKED. CAPTAIN DECLARED AN EMERGENCY AND MADE A SLOW DESCENT FOR LANDING. FLIGHT DIVERTED TO RDU AND LANDED WITHOUT INCIDENT. MAINTENANCE REMOVED AND REPLACED THE FIRST OFFICERS FORWARD WINDSHIELD AND HEAT CONTROL UNIT PER THE MM. OPERATIONAL CHECK GOOD. (M)

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