As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
THE CREW INDICATED THAT WHEN A PAX WAS EXITING THE ACFT, THE MAIN CABIN DOOR SNUBBER LOWER ATTACHMENT BRACKET BROKE. THIS BRACKET IS NOT MADE VERY STRONG TO BEGIN WITH, IT IS ONLY A MATTER OF TIME BEFORE IT CRACKS UNDER NORMAL CONDITIONS. THE CABIN DOOR BRACKET WAS REMOVED & A NEW BRACKET WAS INSTALLED, PN 390-430238-0003. OPERATIONS CHECKED OK. THE ACFT WAS RETURNED TO SERVICE.