As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
FLAPS FAIL CAUTION IN CRUISE FAIL. FLAPS FAILED AT ZERO. RAN QRH PROCEDURE FOR FLAPS ZERO LANDING. NORMAL LANDING. AIRCRAFT REMOVED FROM SERVICE. IN WORK. PERFORMED RIGGING OF BPSU'S IAW AMM 27-51-10. FLAPS OPS CHECK GOOD AT THIS TIME. REMOVED PLACARD AND MEL