As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
JFK INFLIGHT ORD TO BRU - BOTH AILERON FLOATING IN FLIGHT. RIGHT INBOARD AILERON WOULD NOT GO BELOW NEUTRAL. LEFT INBOARD AILERON OVER COMPENSATING FOR THE RIGHT SIDE. DIVERTED TO JFK AND LANDED WITHOUT INCIDENT. REPLACED LEFT AND RIGHT INBOARD AND OUTBOARD ACTUATORS. SYSTEM GROUND CHECKED NORMAL OPERATION.